Behera Sapan Kumar, Xavier Alphienes Stanley, Gunaseelan Vikneswaran, Ravindra Byrappa Kempalalakshmamma, Selvarajan Sandhiya, Chandrasekaran Adithan, Dkhar Steven Aibor
Department of Clinical Pharmacology, Jawaharlal Institute of Postgraduate Medical Education and Research, Puducherry, India.
Central Inter-Disciplinary Research Facility, Mahatma Gandhi Medical College and Research Institute Campus, Puducherry, India.
Int J Pharm Investig. 2017 Oct-Dec;7(4):182-187. doi: 10.4103/jphi.JPHI_90_17.
The objective of this study is to assess the various aspects of drug information services (DISs) provided in the DI center of a tertiary care hospital.
DI queries received from various departments from April 2013 to May 2017 were included in the study. Various aspects such as year- and department-wise distribution, reason for sending the queries, mode of receipt and reply, time taken for reply, number of visit for bedside examination of patients, and number of references given per query were analyzed. All the results are expressed in numbers and percentages.
Fifty-five DI queries were received during the study period. Most of the queries were received from Department of Orthopedics (26, 47.27%), followed by Neurology (4, 7.27%). Most common mode of receipt of queries (41, 74.55%) was by Cross-reference form not case record form followed by phone calls (8, 14.55%) and outpatient department (OPD) case sheet (6, 10.9%). CRF with attached opinion was the most common mode of reply (41, 74.55%) followed by phone calls (7, 12.73%), and OPD case sheets (6, 10.9%). The most common reason for sending queries was antimicrobials-related problem (25, 45.46%), followed by the use of anticoagulants (13, 23.63%). Most of the queries were replied within 24 h (31, 56.36%), followed by 48 h (14, 25.45%). Out of 41 CRF received for in-patients, bedside examination was requested in 23 (56.09%) CRF. There was an increasing trend in the number of queries received every year with more queries received during 2016 (23, 41.82%).
DIS if utilized properly can be used as a referral service such as other specialties in a tertiary care hospital.
本研究的目的是评估一家三级护理医院药物信息中心所提供的药物信息服务（DIS）的各个方面。
本研究纳入了2013年4月至2017年5月期间从各个科室收到的药物信息咨询。分析了诸如按年份和科室分布、发送咨询的原因、接收和回复方式、回复所需时间、患者床边检查的出诊次数以及每个咨询给出的参考文献数量等各个方面。所有结果均以数字和百分比表示。
研究期间共收到55个药物信息咨询。大多数咨询来自骨科（26个，47.27%），其次是神经科（4个，7.27%）。最常见的咨询接收方式（41个，74.55%）是通过交叉引用表而非病例记录表，其次是电话（8个，14.55%）和门诊部（OPD）病例单（6个，10.9%）。附有意见的交叉引用表是最常见的回复方式（41个，74.55%），其次是电话（7个，12.73%）和门诊部病例单（6个，10.9%）。发送咨询的最常见原因是抗菌药物相关问题（25个，45.46%），其次是抗凝剂的使用（13个，23.63%）。大多数咨询在24小时内得到回复（31个，56.36%），其次是48小时内（14个，25.45%）。在收到的41份住院患者交叉引用表中，23份（56.09%）交叉引用表要求进行床边检查。每年收到的咨询数量呈上升趋势，2016年收到的咨询更多（23个，41.82%）。
如果合理利用，药物信息服务可作为三级护理医院中与其他专科类似的转诊服务。
