Michell-Auli Peter, Gerlich Regina
APOLLON Hochschule der Gesundheitswirtschaft GmbH, Universitätsallee 18, 28359, Bremen, Deutschland.
Careum Forschung, Forschungsinstitut der Kalaidos FH Gesundheit, Zürich, Schweiz.
Z Gerontol Geriatr. 2019 Jul;52(4):352-358. doi: 10.1007/s00391-018-1403-y. Epub 2018 May 17.
At present, the question of what quality of counselling means is very open. This is particularly reflected in the lack of a widely accepted catalogue of criteria. For evaluations and further developments of corresponding advisory services, this represents an essential issue. In this article a causal-theoretical model for quality in care counselling is developed and tested based on empirical data collected by compass private pflegeberatung (care consultants). The results lead to implications for the legally formulated evaluation order according to § 7a of the Social Security Code XI (SGB XI).
目前，关于咨询质量意味着什么的问题非常开放。这尤其体现在缺乏一个被广泛接受的标准目录上。对于相应咨询服务的评估和进一步发展而言，这是一个关键问题。在本文中，基于compass私人护理咨询公司（护理顾问）收集的实证数据，开发并测试了一个护理咨询质量的因果理论模型。研究结果对根据《社会法典》第十一卷第7a条依法制定的评估指令具有启示意义。
