Antoniolli Liliana, Echevarría-Guanilo Maria Elena, Rosso Lucas Henrique de, Fuculo Junior Paulo Roberto Boeira, Dal Pai Daiane, Scapin Soliane
Faculdade de Enfermagem, Instituto de Ciências da Saúde, Universidade FEEVALE, Novo Hamburgo, Rio Grande do Sul, Brazil.
Departamento de Enfermagem, Faculdade de Enfermagem, Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brazil.
Rev Gaucha Enferm. 2018;39(1):e2016-73. doi: 10.1590/1983-1447.2018.2016-0073. Epub 2018 May 28.
OBJECTIVE To know the strategies of coping reported by the nursing team that works at a burn center. METHOD This is a qualitative, descriptive and exploratory study carried out with four nurses and six practical nurses at a burn center in southern Brazil. The data was collected from September to November 2013 through semi-structured interviews, and it was analyzed through the content analysis technique, which happened with the software Atlas.ti 7.0. RESULTS Two themes have emerged: coping focused on the problem, and coping focused on the emotion. Among the main strategies of coping focused on the problem, decision-making and re-evaluation actions should be highlighted; and in the coping focused on the emotion, actions centered on resigned acceptance and emotional extravasation stand out. CONCLUSIONS As the professionals interviewed opted for objective and practical strategies, compatible with coping based on the problem, it is believed that the elaboration is influenced by the workers' individual, collective and institutional contexts.
目的 了解在烧伤中心工作的护理团队所采用的应对策略。方法 这是一项定性、描述性和探索性研究，对巴西南部一家烧伤中心的4名护士和6名实习护士进行了研究。2013年9月至11月通过半结构式访谈收集数据，并通过内容分析技术进行分析，分析过程使用了软件Atlas.ti 7.0。结果 出现了两个主题：聚焦问题的应对和聚焦情绪的应对。在聚焦问题的应对主要策略中，应突出决策和重新评估行动；在聚焦情绪的应对中，以顺从接受和情绪宣泄为中心的行动较为突出。结论 由于受访专业人员选择了客观实用的策略，与基于问题的应对方式相符，因此认为这种阐述受到了工作人员个人、集体和机构背景的影响。
