Broca Priscilla Valladares, Ferreira Márcia de Assunção
Fundamental Nursing Department, Anna Nery Nursing School, niversidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil.
Rev Bras Enferm. 2018 May;71(3):951-958. doi: 10.1590/0034-7167-2017-0208.
To describe the essential elements that make the nursing team communication process effective, and to analyze such elements in the light of two main theorists, Berlo and King.
This is a qualitative study of assistant convergent research approach. The data production technique was the semi-structured interview, with 25 nursing professionals from a public hospital. Data were analyzed with thematic content techniques.
The main element of consolidation of the communication process and interpersonal relationship, with consequent interaction, is the dialogue, which is guided by emotions, feelings, and team integration.
The communication process and the interpersonal relationship reach their objectives and the reciprocal understanding expected when there is effective dialogue, validated by the source and receiver of the processes, with consequent interaction.
描述使护理团队沟通流程有效的基本要素，并根据两位主要理论家贝罗和金的观点对这些要素进行分析。
这是一项采用辅助收敛性研究方法的定性研究。数据收集技术是半结构化访谈，访谈对象为一家公立医院的25名护理专业人员。采用主题内容分析法对数据进行分析。
沟通流程与人际关系得以巩固并产生互动的主要要素是对话，对话由情感、感受和团队融合引导。
当沟通流程的发起者和接收者都认可的有效对话产生互动时，沟通流程和人际关系就能实现其目标并达成预期的相互理解。
