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在非特定于体重的环境中展开关于体重的讨论:从临床咨询的检查中,我们可以了解到不同沟通实践的交互后果有哪些?

Initiating discussions about weight in a non-weight-specific setting: What can we learn about the interactional consequences of different communication practices from an examination of clinical consultations?

机构信息

Division of Psychology and Mental Health, School of Health Sciences, The University of Manchester, UK.

出版信息

Br J Health Psychol. 2018 Nov;23(4):888-907. doi: 10.1111/bjhp.12322. Epub 2018 Jun 26.

Abstract

OBJECTIVES

Effective clinical communication is fundamental to tackling overweight and obesity. However, little is known about how weight is discussed in non-weight-specific settings where the primary purpose of the interaction concerns clinical matters apparently unrelated to weight. This study explores how mental health clinicians initiate discussions about a patient's possible weight problem in the non-weight-specific setting of a UK NHS Gender Identity Clinic (GIC), where weight is topicalized during discussions about the risks of treatment.

DESIGN

A conversation analytic study.

METHODS

A total of 194 recordings of routine clinician-patient consultations were collected from the GIC. Weight talk was initiated by four clinicians in 43 consultations. Twenty-one instances contained reference to a possible weight problem. Transcripts were analysed using conversation analysis.

RESULTS

Clinicians used three communication practices to initiate discussion of a possible weight problem with patients: (1) announcing that patients are overweight; (2) asking patients whether they are overweight; and (3) deducing that patients are overweight or obese via a body mass index (BMI) calculation. Announcing that patients are overweight is the least aligning practice that denies patient's agency and grammatically constrains them to agree with a negative label. Asking patients whether they are overweight treats them as having limited agency and generates comparatively aligning, but occasionally resistant, responses. Jointly deducing that patients are overweight or obese via a BMI calculation is the most aligning practice, which deflects responsibility for labelling the patient onto an objective instrument.

CONCLUSIONS

Small differences in the wording of turns that initiate discussions about a possible weight problem can have significant consequences for interactional alignment. Clinicians from different specialities may benefit from considering the interactional consequences of different practices for initiating discussions about weight during the kinds of real-life discussions considered here. Statement of contribution What is already known on this subject? There is a correlation between clinical communication about weight and patient weight loss. Clinicians from all specialties are encouraged to discuss diet and exercise with patients, but communication about weight remains problematic. Health psychologists have identified an urgent need for communication training to raise sensitive topics like weight without damaging the doctor-patient relationship. What does this study add? Clinicians in a non-weight-specific setting use three communication practices to introduce the possibility that a patient's weight may be a problem. These practices have varying consequences for the interaction and doctor-patient relationship. Conversation analytic findings may be useful in training clinicians how to initiate discussions about weight with patients.

摘要

目的

有效的临床沟通对于解决超重和肥胖问题至关重要。然而,对于在非专门针对体重的环境中如何讨论体重问题,我们知之甚少,在这些环境中,互动的主要目的显然与体重无关,而是与临床问题有关。本研究探讨了英国国民保健制度(NHS)性别认同诊所(GIC)中的心理健康临床医生如何在非专门针对体重的环境中开始讨论患者可能存在的体重问题,在这些讨论中,体重会成为治疗风险讨论的主题。

设计

会话分析研究。

方法

从 GIC 共收集了 194 次常规临床医生-患者咨询的录音。四位临床医生在 43 次咨询中发起了体重相关的讨论。其中 21 次咨询中提到了可能存在体重问题。使用会话分析方法对转录本进行了分析。

结果

临床医生使用了三种沟通实践来与患者讨论可能存在的体重问题:(1)告知患者超重;(2)询问患者是否超重;(3)通过计算身体质量指数(BMI)推断患者超重或肥胖。告知患者他们超重是最不具一致性的做法,否认了患者的自主性,并从语法上限制他们只能同意负面标签。询问患者是否超重则将他们视为自主性有限,并产生了相对一致但偶尔会有抵触的反应。通过 BMI 计算共同推断患者超重或肥胖是最具一致性的做法,它将给患者贴标签的责任转移到了客观仪器上。

结论

发起有关可能存在体重问题的讨论的措辞差异很小,但对互动一致性可能会产生重大影响。来自不同专业的临床医生可能会受益于考虑在这种现实生活讨论中使用不同实践来发起关于体重的讨论所产生的交互后果。

贡献声明

关于这个主题,已经有哪些已知信息?

临床医生对体重的沟通与患者的减肥效果有关。鼓励所有专业的临床医生与患者讨论饮食和运动问题,但关于体重的沟通仍然存在问题。健康心理学家已经发现,迫切需要进行沟通培训,以便在不损害医患关系的情况下提出体重等敏感话题。

这项研究有何新发现?

在非专门针对体重的环境中,临床医生使用三种沟通实践来引入患者体重可能存在问题的可能性。这些实践对互动和医患关系有不同的影响。会话分析的结果可能有助于培训临床医生如何与患者讨论体重问题。

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