Vukelić Milica, Čizmić Svetlana, Petrović Ivana B
Department of Psychology, University of Belgrade, Belgrade, Serbia.
Psychol Rep. 2019 Oct;122(5):1883-1906. doi: 10.1177/0033294118793985. Epub 2018 Aug 16.
Previous research explored workplace climate as a factor of workplace bullying and coping with workplace bullying, but these concepts were not closely related to workplace bullying behaviors (WBBs). To examine whether the perceived exposure to bullying mediates the relationship between the climate of accepting WBBs and job satisfaction under the condition of different levels of WBBs coping self-efficacy beliefs, we performed moderated mediation analysis. The Negative Acts Questionnaire - Revised was given to 329 employees from Serbia for assessing perceived exposure to bullying. Leaving the original scale items, the instruction of the original Negative Acts Questionnaire - Revised was modified for assessing (1) the climate of accepting WBBs and (2) WBBs coping self-efficacy beliefs. There was a significant negative relationship between exposure to bullying and job satisfaction. WBB acceptance climate was positively related to exposure to workplace bullying and negatively related to job satisfaction. WBB acceptance climate had an indirect relationship with job satisfaction through bullying exposure, and the relationship between WBB acceptance and exposure to bullying was weaker among those who believed that they were more efficient in coping with workplace bullying. Workplace bullying could be sustained by WBB acceptance climate which threatens the job-related outcomes. WBBs coping self-efficacy beliefs have some buffering effects.
以往的研究探讨了工作场所氛围作为工作场所欺凌和应对工作场所欺凌的一个因素，但这些概念与工作场所欺凌行为（WBBs）并无紧密关联。为了检验在不同水平的WBBs应对自我效能信念条件下，感知到的欺凌暴露是否会在接受WBBs的氛围与工作满意度之间起中介作用，我们进行了调节中介分析。对来自塞尔维亚的329名员工发放了修订版负面行为问卷，以评估感知到的欺凌暴露情况。在保留原始量表项目的基础上，对原始修订版负面行为问卷的指导语进行了修改，以评估（1）接受WBBs的氛围和（2）WBBs应对自我效能信念。欺凌暴露与工作满意度之间存在显著的负相关关系。WBB接受氛围与工作场所欺凌暴露呈正相关，与工作满意度呈负相关。WBB接受氛围通过欺凌暴露与工作满意度存在间接关系，并且在那些认为自己在应对工作场所欺凌方面更有成效的人当中，WBB接受与欺凌暴露之间的关系较弱。威胁工作相关结果的WBB接受氛围可能会使工作场所欺凌持续存在。WBBs应对自我效能信念具有一定的缓冲作用。
