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与智障和发育障碍人士一起工作的专业人员的倦怠相关因素。

Correlates of burnout among professionals working with people with intellectual and developmental disabilities.

机构信息

Department of Nursing, Faculty of Life and Health Sciences, Jerusalem College of Technology, Jerusalem, Israel.

Department of Public Health, Faculty of Health Sciences, Ben Gurion University of the Negev, Beer Sheva, Israel.

出版信息

J Intellect Disabil Res. 2018 Oct;62(10):864-874. doi: 10.1111/jir.12542. Epub 2018 Aug 23.

Abstract

BACKGROUND

Although burnout has been recognised as an important stress-related problem among staff working with people with intellectual and developmental disabilities (IDD), literature on the subject is limited yet emerging. The aim of this study is twofold: (1) to evaluate the level of burnout within different professions working with IDD; (2) to examine the association between socio-demographic, professional and organisational characteristics and burnout.

METHOD

One hundred ninety-nine professionals working with people with IDD were enrolled in the study (66% response rate). Participants were recruited from several facilities that provide care for people with IDD of all ages, in the Jerusalem area and in other cities in central Israel. The anonymous questionnaires included valid and reliable measures of burnout, socio-demographic variables, professional variables and organisational variables.

RESULTS

Participants' mean age was 38.3 years, and most were women. There were no significant differences in burnout levels among the different professionals. Role ambiguity, perceived overload, care-recipient group and job involvement were significant predictors of burnout. The model explained a high percentage (46.8%) of the observed variance.

CONCLUSIONS

Most of these predictors are organisational measures. These findings demonstrate that organisational variables are more significantly associated with burnout of staff working with people with IDD than the socio-demographic factors or professional characteristics. Identifying and better understanding the specific factors associated with burnout among professionals working with IDD could facilitate unique intervention programs to reduce burnout levels in staff.

摘要

背景

尽管 burnout(职业倦怠)已被认为是与智障和发育障碍人士(IDD)一起工作的员工面临的一个重要压力相关问题,但该主题的文献有限且正在不断涌现。本研究旨在评估从事 IDD 工作的不同职业人群的 burnout 水平,并探讨社会人口学、职业和组织特征与 burnout 的关联。

方法

本研究共纳入了 199 名从事 IDD 工作的专业人员(响应率为 66%)。参与者是从耶路撒冷地区和以色列中部其他城市的多个为所有年龄段的 IDD 患者提供护理的设施中招募的。匿名问卷包括经过验证和可靠的 burnout 评估、社会人口学变量、职业变量和组织变量的测量。

结果

参与者的平均年龄为 38.3 岁,大多数为女性。不同职业人群的 burnout 水平无显著差异。角色模糊、感知过载、服务对象群体和工作投入是 burnout 的显著预测因素。该模型解释了 46.8%的观察到的方差。

结论

这些预测因素大多是组织措施。这些发现表明,与社会人口学因素或职业特征相比,组织变量与从事 IDD 工作的员工的 burnout 更为密切相关。识别和更好地理解与从事 IDD 工作的专业人员 burnout 相关的具体因素,可能有助于制定独特的干预计划,降低员工的 burnout 水平。

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