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双重交叉:工作需求通过家庭对工作结果的溢出和交叉影响。

Double crossed: The spillover and crossover effects of work demands on work outcomes through the family.

机构信息

Department of Management, Baylor University.

Department of Management, Utah State University.

出版信息

J Appl Psychol. 2019 Feb;104(2):214-228. doi: 10.1037/apl0000348. Epub 2018 Sep 3.

DOI:10.1037/apl0000348
PMID:30179020
Abstract

This study expands our understanding of the negative impact of work demands on work outcomes by examining this impact in light of the family domain. We explore how the family domain plays a role in this process by considering mechanisms that capture both spillover and crossover effects. We investigate the spillover of work demands (i.e., role conflict and role overload) through work-to-family conflict on work attitudes (i.e., job satisfaction and affective commitment) and self-reported work behaviors (i.e., citizenship behavior and absenteeism). We also consider the double crossover of work demands through work-to-family conflict to stress transmission, and back to the incumbent's family-to-work conflict on both attitudinal and behavioral work outcomes to examine the impact of work demands. Using a time-lagged matched sample of 389 dual career couples, we found spillover effects for the work attitudes and crossover effects for the work behaviors, suggesting work demands uniquely shape outcomes depending on the path they take. We close by offering implications for research and practice. (PsycINFO Database Record (c) 2019 APA, all rights reserved).

摘要

本研究通过考察家庭领域,扩展了我们对工作要求对工作结果的负面影响的理解。我们通过考虑捕捉溢出和交叉效应的机制,探讨了家庭领域在这一过程中所起的作用。我们研究了工作要求(即角色冲突和角色过载)通过工作-家庭冲突对工作态度(即工作满意度和情感承诺)和自我报告的工作行为(即公民行为和旷工)的溢出效应。我们还考虑了工作要求通过工作-家庭冲突的双重交叉对压力传递的影响,以及回到在职者家庭-工作冲突对态度和行为工作结果的双重交叉影响,以检验工作要求的影响。使用 389 对双职工夫妇的时间滞后匹配样本,我们发现工作态度存在溢出效应,工作行为存在交叉效应,这表明工作要求会根据它们所走的路径来独特地塑造结果。最后,我们为研究和实践提供了启示。(PsycINFO 数据库记录(c)2019 APA,保留所有权利)。

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