Faculty of Economic, Management and Accounting, Yazd University, Yazd, Iran.
Business Systems and Analytics Department, Distinguished Chair of Business Analytics, La Salle University, Philadelphia, PA, 19141, USA.
Health Care Manag Sci. 2019 Sep;22(3):475-488. doi: 10.1007/s10729-018-9456-4. Epub 2018 Sep 17.
Performance measurement plays an important role in the successful design and reform of regional healthcare management systems. In this study, we propose a hybrid data envelopment analysis (DEA) and game theory model for measuring the performance and productivity in the healthcare centers. The input and output variables associated with the efficiency of the healthcare centers are identified by reviewing the relevant literature, and then used in conjunction with the internal organizational data. The selected indicators and collected data are then weighted and prioritized with the help of experts in the field. A case study is presented to demonstrate the applicability and efficacy of the proposed model. The results reveal useful information and insights on the efficiency levels of the regional healthcare centers in the case study.
绩效评估在区域医疗管理系统的成功设计和改革中起着重要作用。在本研究中，我们提出了一种混合数据包络分析（DEA）和博弈论模型，用于衡量医疗中心的绩效和生产力。通过回顾相关文献，确定了与医疗中心效率相关的输入和输出变量，并结合内部组织数据使用。然后，借助该领域的专家对选定的指标和收集的数据进行加权和优先级排序。通过案例研究来演示所提出模型的适用性和有效性。结果揭示了案例研究中区域医疗中心的效率水平的有用信息和见解。
