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行动呼吁与突出社会规范的道德一致性对在线慈善捐赠的影响:一项方案研究。

The Effect of Moral Congruence of Calls to Action and Salient Social Norms on Online Charitable Donations: A Protocol Study.

作者信息

Erceg Nikola, Burghart Matthias, Cottone Alessia, Lorimer Jessica, Manku Kiran, Pütz Hannah, Vlašiček Denis, Willems Manou

机构信息

Department of Psychology, Faculty of Humanities and Social Sciences, University of Zagreb, Zagreb, Croatia.

Department of Clinical Psychological Science, Maastricht University, Maastricht, Netherlands.

出版信息

Front Psychol. 2018 Oct 26;9:1913. doi: 10.3389/fpsyg.2018.01913. eCollection 2018.

Abstract

Online advertising is an important tool that can be utilized by charities to elicit attention and funding. A critical examination of advertisement strategies is thus necessary to increase the efficacy of fundraising efforts. Previous studies have shown that individuals' moral views and perceptions of social norms can play important roles in charitable behavior. Thus, the current protocol describes a study to examine whether framing charitable advertisements in line with participants' morality and increasing the salience of descriptive social norms increases subsequent charitable behavior. We describe experimental, online methods, whereby participants are provided with a framed call-to-action and normative information within a custom-developed application or existing survey platform. Furthermore, in the exploratory fashion, we discuss the possibility of collecting participants' Facebook data and predicting moral profiles from this data. If there is an increased rate of donations as a result of moral compatibility and/or increased norm salience, charities can leverage this knowledge to increase the donations by tailoring their campaigns in a more appealing way for their prospective donors. Moreover, if it turns out to be possible to predict one's moral profile from Facebook footprints, charities can use this knowledge to find and target people that are more likely to support their cause. However, this introduces important ethical questions that are discussed within this protocol.

摘要

网络广告是慈善机构可用来吸引关注和筹集资金的一项重要工具。因此,对广告策略进行批判性审视对于提高筹款活动的成效而言是必要的。先前的研究表明,个人的道德观念和对社会规范的认知在慈善行为中可发挥重要作用。因此,本方案描述了一项研究,旨在检验根据参与者的道德观念来构建慈善广告以及提高描述性社会规范的显著性是否会增加后续的慈善行为。我们描述了实验性的在线方法,即通过一个定制开发的应用程序或现有的调查平台向参与者提供带有框架的行动呼吁和规范性信息。此外,我们以探索性的方式讨论了收集参与者脸书数据并据此预测道德概况的可能性。如果由于道德兼容性和/或规范显著性的提高而导致捐赠率上升,慈善机构可以利用这一知识,通过以更具吸引力的方式为潜在捐赠者量身定制活动来增加捐赠。此外,如果事实证明可以从脸书足迹预测一个人的道德概况,慈善机构可以利用这一知识来寻找并定位更有可能支持其事业的人群。然而,这也引发了本方案中所讨论的重要伦理问题。

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