Hanson Ryan E, Truesdell Marisa, Stebbins Glenn T, Weathers Allison L, Goetz Christopher G
Rush University Medical Center Chicago IL United States.
Cleveland Clinic Cleveland OH United States.
Mov Disord Clin Pract. 2018 Dec 13;6(1):65-69. doi: 10.1002/mdc3.12703. eCollection 2019 Jan.
To compare patient and physician satisfaction between home-based telemedicine visits and office visits for follow-up care within a movement disorders program.
Patients were offered telemedicine visits as follow-up care. After telemedicine visits, a questionnaire of items along a 10-point Likert Scale (10 = most satisfied) assessed patient and overall physician satisfaction, comparing the experience to past in-office visits.
Patients and physicians were highly satisfied with the telemedicine experience, both groups having median endorsement scores of 9.25 and 10.0, respectively (response range 6-10), and furthermore, favoring future telemedicine visits when feasible. Although some assessments could not be performed (postural stability, rigidity), physicians likewise favored having future telemedicine visits (median score 10, range 5.0-10).
This direct comparison of patient satisfaction with telemedicine visits to previously experienced office visits strongly supports telemedicine care, with patients highlighting convenience, time, and expense. Despite some limitations with telemedicine, physicians expressed highly rated quality-of-service provided.
比较在运动障碍项目中，居家远程医疗随访与门诊随访的患者及医生满意度。
为患者提供远程医疗随访服务。远程医疗随访后，通过一份基于10分李克特量表（10分 = 最满意）的问卷评估患者及医生总体满意度，并将该体验与过去的门诊就诊体验进行比较。
患者和医生对远程医疗体验高度满意，两组的中位数认可分数分别为9.25和10.0（回答范围6 - 10），此外，两组均倾向于在可行时选择未来的远程医疗随访。尽管有些评估无法进行（姿势稳定性、僵硬程度），医生同样倾向于未来进行远程医疗随访（中位数分数10，范围5.0 - 10）。
将患者对远程医疗随访的满意度与之前的门诊就诊体验进行直接比较，有力地支持了远程医疗服务，患者强调了其便利性、时间和费用优势。尽管远程医疗存在一些局限性，但医生对所提供服务的质量评价很高。
