Valenziano Katherine B, Glod Susan A, Jia Sharon, Belser Andrew, Brazell Brent, Dellasega Cheryl, Duncan Linda, Farnan Michelle, Haidet Paul, Phillips Jan, Wolpaw Daniel, Dillon Peter W
Instructor, Department of Surgery, Pennsylvania State University College of Medicine.
Instructor, Department of Humanities, Pennsylvania State University College of Medicine.
MedEdPORTAL. 2018 Mar 22;14:10697. doi: 10.15766/mep_2374-8265.10697.
We created a curriculum to help new physicians and nurses develop skills in interprofessional collaboration. This modular, team-based curriculum for early practitioners delivered training in the five following skill areas: listening for meaning, soliciting another's perspective, negotiating a transparent plan of care, attending to nonverbal communication and microaggression, and speaking up the hierarchy.
We brought first-year medical and surgical residents and new nurses together for a 2-hour session monthly for 5 months. Each session began with an interactive large-group presentation, followed by small-group activities covering one of the five skill areas above, which had been identified as critical to interprofessional collaboration by national organizations. We measured relational coordination (RC), a validated measure of how well teams work together, before and after the curriculum was administered. We also obtained qualitative data from participant interviews and end-of-session evaluations.
Participants reported that the program helped them gain an understanding of each other's roles and workflow challenges. They felt that the curriculum allowed for the cultivation of professional relationships outside the clinical environment, which improved collegiality via gains in rapport and empathy towards each other. Nurses noted increased approachability of their physician colleagues after participation. RC scores improved for the entire cohort ( = .0232). Nurses had statistically higher RC gains than interns did ( = .0055).
Curriculum participants demonstrated improved RC scores and reported increased rapport with and empathy for each other. Curriculum development in this area is important because it may lead to better team-based patient care.
我们创建了一门课程,以帮助新医生和护士培养跨专业协作技能。这门针对早期从业者的模块化、基于团队的课程在以下五个技能领域提供培训:理解含义倾听、征求他人意见、协商透明的护理计划、关注非语言沟通和微侵犯以及向上级表达意见。
我们将一年级内科和外科住院医师以及新护士每月聚集在一起参加为期2小时的课程,共持续5个月。每次课程开始时进行互动式大组展示,随后是小组活动,涵盖上述五个技能领域之一,这些领域已被国家组织确定为跨专业协作的关键领域。在实施课程前后,我们测量了关系协调(RC),这是一种验证团队协作程度的指标。我们还从参与者访谈和课程结束评估中获取了定性数据。
参与者报告称,该项目帮助他们了解了彼此的角色和工作流程挑战。他们认为该课程有助于在临床环境之外培养专业关系,通过增进彼此的融洽关系和同理心来改善同事关系。护士们指出,参与后医生同事的可接近性有所提高。整个队列的RC得分有所提高( = 0.0232)。护士的RC得分增幅在统计学上高于实习生( = 0.0055)。
课程参与者的RC得分有所提高,并报告彼此之间的融洽关系和同理心增强。这一领域的课程开发很重要,因为它可能带来更好的基于团队患者护理。