Jones N P, Hayward J M, Khaw P T, Claoué C M, Elkington A R
Br Med J (Clin Res Ed). 1986 Jan 18;292(6514):188-90. doi: 10.1136/bmj.292.6514.188.
A retrospective analysis was carried out of all patients attending the casualty department of Southampton Eye Hospital during 1 February to 31 July 1983. During the six month period 8092 patients made a total of 13 544 visits. Of these patients, 6178 were attending the hospital for the first time and 1914 had previously been seen in the outpatient clinic; many did not fall into the category of "accident and emergency." Some 37% of patients were managed by the ophthalmic nurse alone. The findings show that the department was providing a service far in excess of its defined function, which suggests that the structure of the acute ophthalmic services may require change. Certainly the value of the ophthalmic nurse was beyond question, her active participation in management allowing the doctor more time with the more complex clinical problems and thus enhancing efficiency.
对1983年2月1日至7月31日期间前往南安普顿眼科医院急诊部就诊的所有患者进行了回顾性分析。在这六个月期间,8092名患者共就诊13544次。其中,6178名患者是首次来院就诊,1914名患者此前曾在门诊就诊;许多患者不属于“急症”范畴。约37%的患者仅由眼科护士进行处理。研究结果表明,该科室提供的服务远远超出了其规定的职能,这表明急性眼科服务的结构可能需要改变。眼科护士的价值毋庸置疑,她积极参与管理,使医生有更多时间处理更复杂的临床问题,从而提高了效率。