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护理专业学生和临床讲师对医疗诊所报告不规则事件的态度。

The attitudes of nursing students and clinical instructors towards reporting irregular incidents in the medical clinic.

机构信息

Max Stern Academic College of Emek-Yezreel, Israel.

出版信息

Nurse Educ Pract. 2019 Mar;36:34-39. doi: 10.1016/j.nepr.2019.02.018. Epub 2019 Feb 28.

Abstract

Despite efforts to increase patient safety, medical incidents and near misses occur daily. Much is still unknown about this phenomenon, especially due to underreporting. This study examined why nursing students and clinical instructors underreport medical events, and whether they believe that changes within their institutions could increase reporting. 103 third- and fourth-year nursing students and 55 clinical instructors completed a validated questionnaire. The results showed that about one-third of the instructors and one-half of the nursing students believed that circumstances and lack of awareness, and fear of consequences, lead to underreporting. Both nursing students and clinical instructors ranked "fear of consequences" as the main reason for not reporting, yet students ranked this higher than their instructors. Moreover, both groups believed that incident reporting could be increased following changes in the clinical field, mainly by increasing awareness and knowledge. A large percentage of participants also wrote that they do not report errors that are the result of circumstances and lack of awareness, mainly fear of consequences. Therefore, hospitals and academic institutions may need to create a more accepting organizational climate. Moreover, institutions that allow incident reports to be submitted anonymously and that take educational (not disciplinary) action, may increase incident reporting.

摘要

尽管人们努力提高患者安全,但医疗事故和险些发生的事故仍每天都在发生。由于报告不足,人们对这种现象仍然知之甚少。本研究旨在探讨护理学生和临床教师为何报告医疗事件,以及他们是否认为机构内部的变化可以增加报告。103 名三、四年级护理学生和 55 名临床教师完成了一份经过验证的问卷。结果表明,约三分之一的教师和一半的护理学生认为情况和缺乏意识以及对后果的恐惧导致报告不足。护理学生和临床教师都将“害怕后果”列为不报告的主要原因,但学生的排名高于教师。此外,两组都认为可以通过增加意识和知识来增加临床领域的事件报告。很大一部分参与者还表示,他们不会报告因情况和缺乏意识而导致的错误,主要是因为害怕后果。因此,医院和学术机构可能需要营造更能接受的组织氛围。此外,允许匿名提交事件报告并采取教育(而非纪律)行动的机构可能会增加事件报告。

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