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医疗服务管理者领导力胜任力评估的开发与应用

Development and Use of the Leadership Competencies for Healthcare Services Managers Assessment.

作者信息

Hahn Cynthia A, Gil Lapetra Marisa

机构信息

Department of Member Services, American College of Healthcare Executives, Chicago, IL, United States.

International Hospital Federation, Bernex, Switzerland.

出版信息

Front Public Health. 2019 Feb 28;7:34. doi: 10.3389/fpubh.2019.00034. eCollection 2019.

Abstract

Healthcare management as a profession continues to evolve as the field of healthcare delivery becomes more complex. In some countries, formal degree programs in healthcare management and related professional associations have helped to establish the field as a distinct profession with a defined body of knowledge. In other countries, the professionalization of healthcare management has not developed, or is in the early stages of development. Many of these Low and Middle Income Countries (LMIC) have no formal training programs or professional associations to help set and define minimum standards and competencies for the profession. In many countries, national associations have been created by healthcare managers for sharing knowledge, information, and expertise. While major differences exist in the contexts where healthcare managers operate around the world, all have a common responsibility to enhance the leadership and managerial capacity and capability of their membership as well as promote the profession they represent. In spite of these efforts by national professional organizations and various ministries of health, healthcare management has not been universally recognized around the world as a profession. The (Global Competency Directory) framework developed by the International Hospital Federation's global consortium for healthcare management serves as a catalyst and resource for defining the skills, knowledge, and abilities needed for the healthcare management profession. This article documents the purpose, development, validation, and use of the framework.

摘要

随着医疗服务领域变得更加复杂,医疗保健管理作为一门职业也在不断发展。在一些国家,医疗保健管理的正规学位课程和相关专业协会有助于将该领域确立为一个具有明确知识体系的独特职业。在其他国家,医疗保健管理的专业化尚未发展起来,或者正处于发展的早期阶段。许多这些低收入和中等收入国家(LMIC)没有正规的培训项目或专业协会来帮助设定和界定该职业的最低标准和能力要求。在许多国家,医疗保健管理人员成立了全国性协会,以分享知识、信息和专业技能。尽管世界各地医疗保健管理人员的工作环境存在重大差异,但他们都有共同的责任来提高其成员的领导能力和管理能力,并推广他们所代表的职业。尽管国家专业组织和各国卫生部做出了这些努力,但医疗保健管理在全球范围内尚未被普遍认可为一门职业。国际医院联合会全球医疗保健管理联盟制定的(全球能力目录)框架,是界定医疗保健管理职业所需技能、知识和能力的催化剂和资源。本文记录了该框架的目的、发展、验证和使用情况。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/41e0/6403121/96be72099b38/fpubh-07-00034-g0001.jpg

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