Mebarki Bouhafs, Ahmed Fouatih Mohammed El Amine, Mokdad Mohamed
Laboratory of Ergonomics and Prevention of Risks, University of Oran 2, Algeria.
University of Tlemcen, Algeria.
Work. 2019;62(3):435-442. doi: 10.3233/WOR-192879.
There is a consensus in the evidence literature on the importance of Quality of Work Life (QWL) as it is a prerequisite to increase employees' productivity and wellbeing [2], [1], [11]. While studies of the effect of demographic characteristics (gender, age, work experience and socio-professional categories) on QWL have conflicting results [1], [14], [15], [16], particularly in the services (tertiary) sector of activity, which is economically considered as the most important sector, as it encompasses a large spectrum of activities.
This paper aims to measure the level of QWL and to study the differences in demographic characteristics (gender, age, work experience and socio-professional category) among managerial staff.
Managerial staff members in the Algerian tertiary sector (N = 252) participated in the study. Data were collected using a questionnaire.
The analysis of the results suggested that the level of QWL was average (x¯= 253.61, SD = 46.775), on an ordinal scale ranging from a score value of 75 (min.) to 375 (max.) as shown in Table 2, and, there were no statistically significant differences in QWL between demographic characteristics categories: (1) gender, (2) age, (3) work experience and (4) socio-professional categories. The results are discussed in the light of previous researches.
The study concluded that the QWL needs more attention from management levels in the public sector in Algeria.
工作生活质量（QWL）的重要性在证据文献中已达成共识，因为它是提高员工生产力和幸福感的先决条件[2]、[1]、[11]。虽然关于人口特征（性别、年龄、工作经验和社会职业类别）对QWL影响的研究结果相互矛盾[1]、[14]、[15]、[16]，特别是在经济上被视为最重要部门的服务业（第三产业）活动中，因为它涵盖了广泛的活动。
本文旨在衡量QWL水平，并研究管理人员在人口特征（性别、年龄、工作经验和社会职业类别）方面的差异。
阿尔及利亚第三产业的管理人员（N = 252）参与了该研究。数据通过问卷调查收集。
结果分析表明，QWL水平处于中等（x¯ = 253.61，SD = 46.775），在从75分（最小值）到375分（最大值）的有序量表上，如表2所示，并且在人口特征类别之间的QWL没有统计学上的显著差异：（1）性别，（2）年龄，（3）工作经验和（4）社会职业类别。根据先前的研究对结果进行了讨论。
该研究得出结论，阿尔及利亚公共部门的管理层需要更多地关注QWL。
