Nunn Kenneth
Department of Psychological Medicine, Children's Hospital at Westmead, Sydney, New South Wales, Australia.
Metro-Intensive Support services, Elver Trauma Service FACS, SWSLHD, Sydney, New South Wales, Australia.
J Paediatr Child Health. 2019 Jun;55(6):617-620. doi: 10.1111/jpc.14443. Epub 2019 Apr 9.
News in medicine has an obligation to be helpful, accurate, comprehensible for the intended audience and part of an on-going professional relationship that enables the best outcomes available. These obligations have special poignancy when the news is bad, the patient is a child and the news scene is a busy medical practice, clinic or hospital. This paper aims to outline specific ways of being helpful when delivering bad news, within the constraints of daily practice, to a wide variety of developmentally different children at different stages in the family life cycle. The paper specifies the purpose, tasks, obstacles and practicalities of giving adverse information about the health of children in our clinical work. Adverse news needs to be embedded within delivering news more generally in our work. This presupposes a trusting relationship, an accurate understanding of the news to be delivered and a capacity to communicate medical complexity to the intended audience. There are multiple audiences for our medical news, at different developmental stages, each of whom needs help to 'hear the news' in different ways. Each developmental period within a broader family life cycle is briefly addressed. The limited evidence-base is outlined with a view to what the clinician can do to foster maximal support, understanding and on-going cooperation. The interplay between realism and optimism is highlighted so that accuracy and helpfulness are wedded as meaningfully and sensitively as possible. The aim is to be helpful rather than pursue an ideal of the unfaltering, polished and flawlessly performing clinician.
医学新闻有责任做到对目标受众有益、准确、易懂,并且成为持续专业关系的一部分,以实现最佳结果。当消息不好、患者是儿童且消息场景是繁忙的医疗实践、诊所或医院时,这些责任就显得尤为迫切。本文旨在概述在日常实践的限制下,向处于家庭生命周期不同阶段、发育情况各异的各类儿童传达坏消息时,具体如何做到有益。本文明确了在临床工作中告知儿童健康不良信息的目的、任务、障碍和实际情况。负面消息需要融入我们工作中更广泛的消息传递中。这预设了一种信任关系、对要传达的消息的准确理解以及向目标受众传达医学复杂性的能力。我们的医学新闻有多个处于不同发育阶段的受众,每个受众都需要以不同方式得到帮助来“听取消息”。本文简要探讨了更广泛家庭生命周期内的每个发育阶段。概述了有限的证据基础,着眼于临床医生可以采取哪些措施来促进最大程度的支持、理解和持续合作。强调了现实主义与乐观主义之间的相互作用,以便尽可能有意义且敏感地将准确性和有益性结合起来。目的是提供帮助,而不是追求成为完美无缺、表现完美的临床医生的理想状态。