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折扣在何时看起来更具吸引力:捆绑销售中折扣框架效应的神经关联

When does the discount look more attractive: neural correlates of discount framing effect in the purchase of bundles.

作者信息

Mo Zan, Ma Haiying, Wei Wei, Wang Cuicui, Fu Huijian

机构信息

School of Management.

Laboratory of Neuromanagement and Decision Neuroscience, Guangdong University of Technology, Guangzhou.

出版信息

Neuroreport. 2019 Jul 3;30(10):718-724. doi: 10.1097/WNR.0000000000001265.

Abstract

Bundling, as a common selling strategy, is often used along with a price discount. However, relatively little is known about the neural correlates of discount framing effect in the bundling context. In the current study, we recorded event-related potentials while participants were performing a virtual shopping task in which they had to decide whether or not to buy bundles. Each bundle consisted of a relatively high-priced product and a relatively low-priced product, and three discount frames with practically identical total prices were devised for each bundle. The price reduction was described either as a discount on the individual component [discount on the high-priced product (DH); discount on the low-priced product (DL)] or on the overall bundle (DB). Behavioral data showed that DH and DB led to higher purchase rate than DL. Electrophysiological data revealed increased P300 amplitudes for DH and DB relative to DL, which was suggestive of the cognitive process of evaluative categorization. In addition, attenuated LPP amplitudes were observed for DH and DL compared with DB, indicating higher cognitive load for DH and DL. Overall, these results demonstrate the discount framing effect in the purchase of bundles and the potential neural correlates of this effect.

摘要

捆绑销售作为一种常见的销售策略,通常会伴随着价格折扣一起使用。然而,对于捆绑销售情境下折扣框架效应的神经关联,我们了解得相对较少。在当前的研究中,我们记录了参与者在执行虚拟购物任务时的事件相关电位,在该任务中他们必须决定是否购买捆绑商品。每个捆绑商品由一个价格相对较高的产品和一个价格相对较低的产品组成,并且为每个捆绑商品设计了三种总价几乎相同的折扣框架。降价要么被描述为对单个组件的折扣[对高价产品的折扣(DH);对低价产品的折扣(DL)],要么是对整个捆绑商品的折扣(DB)。行为数据表明,DH和DB导致的购买率高于DL。电生理数据显示,相对于DL,DH和DB的P300波幅增加,这暗示了评估分类的认知过程。此外,与DB相比,观察到DH和DL的LPP波幅减弱,表明DH和DL的认知负荷更高。总体而言,这些结果证明了捆绑销售购买中的折扣框架效应以及这种效应潜在的神经关联。

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