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皮肤科手术中的以患者为中心的护理:改善患者体验和就诊满意度的实用策略。

Patient-Centered Care in Dermatologic Surgery: Practical Strategies to Improve the Patient Experience and Visit Satisfaction.

机构信息

Department of Dermatology, University of Pennsylvania, 3400 Civic Center Boulevard, Suite 1-330S, Philadelphia, PA 19104, USA.

Department of Dermatology, University of Pennsylvania, 3400 Civic Center Boulevard, Suite 1-330S, Philadelphia, PA 19104, USA.

出版信息

Dermatol Clin. 2019 Jul;37(3):367-374. doi: 10.1016/j.det.2019.03.006. Epub 2019 Apr 5.

Abstract

Patient-centered care in dermatologic surgery emphasizes addressing the preferences, values, and concerns of the surgical patient in an effort to improve the overall experience. Impediments affecting the delivery of Mohs micrographic surgical treatment of skin cancers are present throughout the perioperative period. Defining actionable strategies to improve outcomes can be challenging due to sparse literature and minimal high-quality scientific studies. This review focuses on the current evidence supporting practical recommendations in each surgical setting to improve the patient experience and increase visit satisfaction.

摘要

以患者为中心的皮肤科手术护理强调在围手术期解决手术患者的偏好、价值观和关注点,以改善整体体验。在提供 Mohs 显微外科治疗皮肤癌的过程中存在各种障碍。由于文献稀少且缺乏高质量的科学研究,定义可改善结局的可行策略具有挑战性。本文重点关注当前支持改善患者体验和增加就诊满意度的每个手术环境中的实用建议的证据。

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