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匮乏心态改变了消费者决策的基础神经处理过程。

A scarcity mindset alters neural processing underlying consumer decision making.

机构信息

Donders Institute for Brain, Cognition and Behavior, Radboud University Nijmegen, 6525 EN, Nijmegen, The Netherlands;

Behavioural Science Institute, Radboud University Nijmegen, 6525 HR, Nijmegen, The Netherlands.

出版信息

Proc Natl Acad Sci U S A. 2019 Jun 11;116(24):11699-11704. doi: 10.1073/pnas.1818572116. Epub 2019 May 23.

Abstract

Not having enough of what one needs has long been shown to have detrimental consequences for decision making. Recent work suggests that the experience of insufficient resources can create a "scarcity" mindset; increasing attention toward the scarce resource itself, but at the cost of attention for unrelated aspects. To investigate the effects of a scarcity mindset on consumer choice behavior, as well as its underlying neural mechanisms, we used an experimental manipulation to induce both a scarcity and an abundance mindset within participants and examined the effects of both mindsets on participants' willingness to pay for familiar food items while being scanned using fMRI. Results demonstrated that a scarcity mindset affects neural mechanisms related to consumer decision making. When in a scarcity mindset compared with an abundance mindset, participants had increased activity in the orbitofrontal cortex, a region often implicated in valuation processes. Moreover, again compared with abundance, a scarcity mindset decreased activity in dorsolateral prefrontal cortex, an area well known for its role in goal-directed choice. This effect was predominant in the group of participants who experienced scarcity following abundance, suggesting that the effects of scarcity are largest when they are compared with previous situations when resources were plentiful. More broadly, these data suggest a potential neural locus for a scarcity mindset and demonstrate how these changes in brain activity might underlie goal-directed decision making.

摘要

长期以来,人们已经认识到,缺乏所需的资源会对决策产生不利影响。最近的研究表明,资源不足的体验会产生一种“稀缺”心态;这种心态会增加对稀缺资源本身的关注,但却以牺牲对不相关方面的关注为代价。为了研究稀缺心态对消费者选择行为的影响及其潜在的神经机制,我们使用实验操作在参与者中诱发了稀缺心态和丰裕心态,并在 fMRI 扫描的同时观察了这两种心态对参与者为熟悉的食品支付意愿的影响。结果表明,稀缺心态会影响与消费者决策相关的神经机制。与丰裕心态相比,参与者在稀缺心态下,眶额皮层(常与估值过程有关的区域)的活动增加。此外,与丰裕心态相比,稀缺心态会降低背外侧前额叶皮层(已知在目标导向选择中起作用的区域)的活动。在经历了丰裕到稀缺的参与者中,这种效应更为明显,这表明,当将稀缺心态与之前资源充足的情况进行比较时,稀缺心态的影响最大。更广泛地说,这些数据为稀缺心态提供了一个潜在的神经基础,并展示了这些大脑活动的变化如何为目标导向的决策提供依据。

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