Indiana University School of Medicine, Department of Emergency Medicine, Indianapolis, Indiana.
University of Massachusetts Medical School-Baystate Health, Department of Emergency Medicine, Springfield, Massachusetts.
West J Emerg Med. 2019 May;20(3):485-494. doi: 10.5811/westjem.2019.4.40970. Epub 2019 Apr 23.
Each year more than 400 physicians take their lives, likely related to increasing depression and burnout. Burnout-a psychological syndrome featuring emotional exhaustion, depersonalization, and a reduced sense of personal accomplishment-is a disturbingly and increasingly prevalent phenomenon in healthcare, and emergency medicine (EM) in particular. As self-care based solutions have proven unsuccessful, more system-based causes, beyond the control of the individual physicians, have been identified. Such system-based causes include limitations of the electronic health record, long work hours and substantial educational debt, all in a culture of "no mistakes allowed." Blame and isolation in the face of medical errors and poor outcomes may lead to physician emotional injury, the so-called "second victim" syndrome, which is both a contributor to and consequence of burnout. In addition, emergency physicians (EP) are also particularly affected by the intensity of clinical practice, the higher risk of litigation, and the chronic fatigue of circadian rhythm disruption. Burnout has widespread consequences, including poor quality of care, increased medical errors, patient and provider dissatisfaction, and attrition from medical practice, exacerbating the shortage and maldistribution of EPs. Burned-out physicians are unlikely to seek professional treatment and may attempt to deal with substance abuse, depression and suicidal thoughts alone. This paper reviews the scope of burnout, contributors, and consequences both for medicine in general and for EM in particular.
每年有超过 400 名医生自杀,这可能与日益严重的抑郁和职业倦怠有关。职业倦怠是一种心理综合征,表现为情绪枯竭、去人性化和个人成就感降低,在医疗保健领域,尤其是在急诊医学中,是一种令人不安且日益普遍的现象。由于基于自我保健的解决方案已被证明无效,因此已经确定了更多超出个体医生控制范围的基于系统的原因。这种基于系统的原因包括电子病历的局限性、工作时间长和大量教育债务,所有这些都存在于“不允许犯错”的文化中。面对医疗失误和不良结果的指责和孤立可能会导致医生的情感伤害,即所谓的“第二受害者”综合征,这既是职业倦怠的一个促成因素,也是其后果。此外,急诊医生(EP)还特别受到临床实践强度、更高的诉讼风险以及昼夜节律紊乱导致的慢性疲劳的影响。职业倦怠会产生广泛的后果,包括护理质量下降、医疗失误增加、患者和医务人员不满以及从医疗实践中流失,从而加剧 EP 的短缺和分布不均。倦怠的医生不太可能寻求专业治疗,可能会试图独自应对药物滥用、抑郁和自杀念头。本文综述了职业倦怠的范围、促成因素以及对一般医学和急诊医学的影响。