O'Connor Peter J, Hill Andrew, Kaya Maria, Martin Brett
School of Management, QUT Business School, Queensland University of Technology, Brisbane, QLD, Australia.
Clinical Skills Development Service, Metro North Hospital and Health Service, Queensland Health, Brisbane, QLD, Australia.
Front Psychol. 2019 May 28;10:1116. doi: 10.3389/fpsyg.2019.01116. eCollection 2019.
Emotional Intelligence (EI) emerged in the 1990s as an ability based construct analogous to general Intelligence. However, over the past 3 decades two further, conceptually distinct forms of EI have emerged (often termed "trait EI" and "mixed model EI") along with a large number of psychometric tools designed to measure these forms. Currently more than 30 different widely-used measures of EI have been developed. Although there is some clarity within the EI field regarding the types of EI and their respective measures, those external to the field are faced with a seemingly complex EI literature, overlapping terminology, and multiple published measures. In this paper we seek to provide guidance to researchers and practitioners seeking to utilize EI in their work. We first provide an overview of the different conceptualizations of EI. We then provide a set of recommendations for practitioners and researchers regarding the most appropriate measures of EI for a range of different purposes. We provide guidance both on how to select and use different measures of EI. We conclude with a comprehensive review of the major measures of EI in terms of factor structure, reliability, and validity.
情商(EI)于20世纪90年代出现,是一种类似于一般智力的基于能力的结构。然而,在过去30年里,又出现了另外两种在概念上截然不同的情商形式(通常称为“特质情商”和“混合模型情商”),以及大量旨在测量这些形式的心理测量工具。目前已经开发出30多种不同的广泛使用的情商测量方法。尽管在情商领域内,关于情商的类型及其各自的测量方法有一定的清晰度,但该领域之外的人面对的是看似复杂的情商文献、重叠的术语和多种已发表的测量方法。在本文中,我们旨在为寻求在工作中运用情商的研究人员和从业者提供指导。我们首先概述情商的不同概念化。然后,我们就一系列不同目的下最合适的情商测量方法,为从业者和研究人员提供一套建议。我们提供关于如何选择和使用不同情商测量方法的指导。我们最后对情商的主要测量方法在因素结构、信度和效度方面进行全面综述。