Costa Maria Fernanda Baeta Neves Alonso da, Andrade Selma Regina de, Soares Cilene Fernandes, Pérez Esperanza I Ballesteros, Tomás Sergio Capilla, Bernardino Elizabeth
Universidade Federal de Santa Catarina, Departamento de Enfermagem, Florianópolis, SC, Brazil.
Hospital Universitário Polydoro Ernani de São Thiago, Florianópolis, SC, Brazil.
Rev Esc Enferm USP. 2019 Jul 4;53:e03477. doi: 10.1590/S1980-220X2018017803477.
To learn the profile and activities carried out by the Hospital Nurse Liaison for the continuity of care in Primary Health Care in Spain.
An exploratory study with a qualitative approach developed in five University Hospitals in Madrid and three in Barcelona, with Hospital Nurse Liaisons who work in Hospitals in Madrid (8) and Barcelona (11). An online questionnaire was applied with open and closed questions for data collection. The data were analyzed by the content analysis technique in the thematic modality.
Nineteen (19) Hospital Nurse Liaisons participated in the study. The liaisons' ages ranged from 26 to 64 years old, the majority were women (94.73%) with experience between 21 and 30 years (52.63%), and had worked in this job between 6 months and 26 years. The Nurse Liasion is required to perform a clinical assessment of the patient prior to discharge and to contact the Nurse in the patient's area of origin by telephone or e-mail. It is necessary to have experience as an educator, to work in a team and have motivation.
Nurses in Spain perform care continuity for Primary Health Care, in which their activities encompass the availability of resources and experience in managing the care of complex patients and their families.
了解西班牙医院护士联络官在初级卫生保健中为延续护理所开展的工作概况及活动。
采用定性研究方法进行探索性研究,在马德里的五所大学医院和巴塞罗那的三所大学医院开展,研究对象为在马德里医院(8名)和巴塞罗那医院(11名)工作的医院护士联络官。通过在线问卷收集数据,问卷包含开放式和封闭式问题。采用主题模式下的内容分析技术对数据进行分析。
19名医院护士联络官参与了该研究。联络官年龄在26岁至64岁之间,大多数为女性(94.73%),工作经验在21年至30年之间(52.63%),从事该工作的时间在6个月至26年之间。护士联络官需要在患者出院前进行临床评估,并通过电话或电子邮件联系患者原籍地区的护士。需要具备教育工作经验,能够团队协作且有积极性。
西班牙的护士为初级卫生保健提供延续护理,其活动包括资源供应以及管理复杂患者及其家庭护理的经验。