Psychological Sciences Research Institute, Université catholique de Louvain, Louvain-la-Neuve, Belgium.
J Occup Environ Med. 2019 Sep;61(9):699-703. doi: 10.1097/JOM.0000000000001638.
The present research examines the influence of organizational dehumanization on the core dimension of burnout, that is, emotional exhaustion. In addition, we examine how emotional exhaustion in turn influences employees' health (ie, psychological strains and physical complains) and turnover intentions. In other words, we investigated the mediating role played by emotional exhaustion in the relationship between organizational dehumanization and employees' health and turnover intentions.
Data were collected among a sample of Belgian employees through questionnaires.
As expected, the results of structural equation modeling analyses indicated that emotional exhaustion mediates the relationships between organizational dehumanization on the one hand and employees' health and turnover intentions on the other hand.
These findings contribute to the literature on employees' burnout by highlighting a new predictor of this syndrome and its subsequent outcomes.
本研究考察了组织去人性化对倦怠核心维度(即情绪耗竭)的影响。此外,我们还考察了情绪耗竭反过来如何影响员工的健康(即心理压力和身体抱怨)和离职意向。换句话说,我们调查了情绪耗竭在组织去人性化与员工健康和离职意向之间关系中所起的中介作用。
通过问卷调查,在比利时员工样本中收集数据。
正如预期的那样,结构方程模型分析的结果表明,情绪耗竭在组织去人性化与员工健康和离职意向之间的关系中起中介作用。
这些发现通过强调这种综合征的一个新的预测因素及其后续结果,为员工倦怠的文献做出了贡献。