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心理因素与离职意愿之间的关系:工作压力的中介作用和工作满意度的调节作用

Signifying the Relationship Between Psychological Factors and Turnover Intension: The Mediating Role of Work-Related Stress and Moderating Role of Job Satisfaction.

作者信息

Xue Jinli, Wang Hao, Chen Meng, Ding Xiujuan, Zhu Mengting

机构信息

Research Center for Energy Economics, School of Business Administration, Henan Polytechnic University, Jiaozuo, China.

Shandong Land and Space Ecological Restoration Center, Jinan, China.

出版信息

Front Psychol. 2022 May 3;13:847948. doi: 10.3389/fpsyg.2022.847948. eCollection 2022.

DOI:10.3389/fpsyg.2022.847948
PMID:35592162
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9110882/
Abstract

Human capital plays a significant role in an organization's advancement. In recent years, emerging work-related psychological issues have become a critical factor, demanding considerable attention from management. As such, this study measures the role of job satisfaction in work-related stress and employees' turnover intentions. There is a mediating relationship between work-related stress-such as emotional exhaustion, work engagement, role conflict, and psychosocial risks-and turnover intentions. The study used primary data collection techniques to gather data and purposive sampling to analyze the data. The study's sample size consisted of 270 employees working in Chinese organizations. SmartPLS software was used to test the research hypothesis. The study results show the mediating role of work-related stress and moderating role of employees' job satisfaction. Accordingly, the study provides implications for managers, encouraging them to take the necessary steps in controlling the turnover rate by enhancing employees' morale (i.e., job satisfaction) and work engagement.

摘要

人力资本在组织发展中发挥着重要作用。近年来,新出现的与工作相关的心理问题已成为一个关键因素,需要管理层给予相当的关注。因此,本研究衡量了工作满意度在与工作相关的压力和员工离职意图中的作用。在诸如情感耗竭、工作投入、角色冲突和心理社会风险等与工作相关的压力和离职意图之间存在中介关系。该研究采用原始数据收集技术来收集数据,并采用目的抽样法来分析数据。该研究的样本量由在中国组织中工作的270名员工组成。使用SmartPLS软件来检验研究假设。研究结果显示了与工作相关的压力的中介作用和员工工作满意度的调节作用。因此,该研究为管理者提供了启示,鼓励他们采取必要措施,通过提高员工士气(即工作满意度)和工作投入来控制员工流失率。

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