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一个图书馆的健康信息中心如何拓展其营销计划。

How One Library's Health Information Center Expanded Its Marketing Plan.

作者信息

Grabeel Kelsey Leonard, Luhrs Jennifer, Roberts Rachel E, Earl Martha

机构信息

a Health Information Center, University of Tennessee Graduate School of Medicine/University of Tennessee Medical Center , Knoxville , Tennessee , USA.

出版信息

Med Ref Serv Q. 2019 Jul-Sep;38(3):218-227. doi: 10.1080/02763869.2019.1623612.

Abstract

When Preston Medical Library moved inside the Medical Center in September 2014, the new patient library, called the Health Information Center (HIC), was added. This addition is a patient focused, consumer health library that, among other things, offers health information and books. After the initial marketing plan was implemented, a task force was created to focus specifically on marketing the consumer health library and its resources. This article discusses how the task force revamped the marketing strategy to include outreach into the medical center's waiting rooms and other opportunities for collaboration.

摘要

2014年9月,普雷斯顿医学图书馆迁至医疗中心内部,新增了一个名为健康信息中心(HIC)的患者图书馆。这个新增的图书馆以患者为中心,是一个消费者健康图书馆,除其他功能外,还提供健康信息和书籍。在实施初步营销计划后,成立了一个特别工作组,专门负责营销消费者健康图书馆及其资源。本文讨论了该特别工作组如何改进营销策略,将推广范围扩大到医疗中心的候诊室以及其他合作机会。

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