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工作投入度的螺旋式上升与变革评估:组织变革中的三波纵向研究。

Spiraling work engagement and change appraisals: A three-wave longitudinal study during organizational change.

机构信息

Finnish Institute of Occupational Health.

Department of Social Research.

出版信息

J Occup Health Psychol. 2020 Aug;25(4):244-258. doi: 10.1037/ocp0000163. Epub 2019 Aug 5.

DOI:10.1037/ocp0000163
PMID:31380661
Abstract

In this longitudinal field study, we examine reciprocal relationships between within-person changes in work engagement and cognitive appraisals of change (threat and challenge) across an organizational merger. Examination of these cyclical relationships provides a more accurate understanding of the complexity of employees' experience of change and a new test of spiraling work engagement and cognitive appraisals. Latent change score modeling is used to analyze 3 waves of longitudinal survey data ( = 623). Our findings showed that engagement mitigated threat appraisals and enhanced challenge appraisals through pre- and postmerger phases. A reciprocal relationship between threat appraisal and engagement was also observed, such that threat fueled decreases in engagement throughout the merger. Challenge appraisal was associated with enhanced work engagement during the first merger phase. This examination advocates managers of change to foster employees' work engagement already prior to change endeavors, along with mitigating threat appraisals throughout organizational change events. Fostering positive challenge appraisals appears to be particularly important for employees' work engagement during times of major changes. Findings suggest that upward spiral of work engagement, as postulated on the basis of the broaden-and-build theory, may be more likely to occur through engagement mitigating negative cognitions (threat) than promoting positive cognitions (challenge). (PsycInfo Database Record (c) 2020 APA, all rights reserved).

摘要

在这项纵向实地研究中,我们考察了组织合并过程中个体工作投入变化与变化认知评估(威胁和挑战)之间的相互关系。考察这些循环关系可以更准确地了解员工对变化的体验的复杂性,并对螺旋式工作投入和认知评估进行新的检验。潜变量变化评分模型用于分析 3 波纵向调查数据(n=623)。我们的研究结果表明,在合并前和合并期间,投入感减轻了威胁评估,并增强了挑战评估。威胁评估与投入之间也存在着相互关系,即威胁会在整个合并过程中降低投入感。挑战评估与合并初期的工作投入增强有关。这项研究提倡变革管理者在变革之前就培养员工的工作投入感,并在组织变革期间减轻威胁评估。培养积极的挑战评估似乎对员工在重大变革时期的工作投入特别重要。研究结果表明,基于拓宽和建设理论假设的工作投入上升螺旋可能更有可能通过投入感减轻消极认知(威胁)而不是促进积极认知(挑战)来发生。(PsycInfo 数据库记录(c)2020 APA,保留所有权利)。

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