Ammenwerth Elske
UMIT - University for Health Sciences, Medical Informatics and Technology, Hall in Tirol, Austria.
Stud Health Technol Inform. 2019 Jul 30;263:64-71. doi: 10.3233/SHTI190111.
Both the Technology Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAUT) aim at understanding better why users accept or reject a given technology, and how user acceptance can be improved through technology design. Two case studies are presented where TAM and UTAUT were successfully used in a health care setting to predict technology adoption. Both models have found popularity in health care. However, recent reviews show that TAM and UTAUT failed to provide stable predictive capabilities for acceptance and use of technologies in health care. Reasons for this may be the specific context of health care, where not only the technology, but also socio-organizational and cultural factors influence technology acceptance.
技术接受模型（TAM）和技术接受与使用统一理论（UTAUT）都旨在更好地理解用户为何接受或拒绝某一特定技术，以及如何通过技术设计来提高用户接受度。本文介绍了两个案例研究，其中TAM和UTAUT在医疗保健环境中成功用于预测技术采用情况。这两种模型在医疗保健领域都很受欢迎。然而，最近的综述表明，TAM和UTAUT未能为医疗保健技术的接受和使用提供稳定的预测能力。原因可能在于医疗保健的特定背景，在这种背景下，不仅技术，而且社会-组织和文化因素都会影响技术接受度。
