护士领导者的职业倦怠、满意度与工作生活平衡
Nurse Leader Burnout, Satisfaction, and Work-Life Balance.
作者信息
Kelly Lesly A, Lefton Cindy, Fischer Shelly A
机构信息
Author Affiliations: Associate Clinical Professor, Arizona State University and Nurse Scientist, Dignity Health (Dr Kelly), Phoenix, Arizona; Vice President, Organizational Consulting, Psychological Associates and Waiting Room Nurse, Emergency Department, Barnes Jewish Medical Center (Dr Lefton), St. Louis, Missouri; and Regional Director of Professional Practice, Banner Health System (Dr Fischer), Greeley, Colorado.
出版信息
J Nurs Adm. 2019 Sep;49(9):404-410. doi: 10.1097/NNA.0000000000000784.
OBJECTIVE
To examine and report burnout, secondary trauma, and compassion satisfaction in acute care nurse leaders through a large mixed-methods research study.
BACKGROUND
Although nurse leaders are removed from daily patient care activities, the pervasive challenges in the work environment create conditions for professional burnout. Nurse leaders must garner compassion satisfaction from different sources, including peer and staff interactions.
METHODS
The Professional Quality of Life scale was given to nurse leaders at 29 hospitals in 1 health system. Sixteen leaders from 2 hospitals participated in qualitative interviews.
RESULTS
Six hundred seventy-two nurse leaders from 29 hospitals reported similar levels of burnout across frontline, midlevel, and director-level leadership. Directors demonstrated higher levels of compassion satisfaction and lower levels of work-life balance. Four themes emerged representing areas of professional life that potentiate and alleviate compassion fatigue.
CONCLUSIONS
All levels of nurse leaders must address the risk of burnout and can do so through individual and organizational resiliency strategies.
目的
通过一项大型混合方法研究，调查并报告急症护理护士长的职业倦怠、继发性创伤和同情满意度。
背景
尽管护士长不再参与日常患者护理活动，但工作环境中普遍存在的挑战为职业倦怠创造了条件。护士长必须从不同来源获得同情满意度，包括与同行和员工的互动。
方法
对一个医疗系统中29家医院的护士长进行了职业生活质量量表调查。来自2家医院的16位护士长参与了定性访谈。
结果
来自29家医院的672位护士长报告称，一线、中层和主任级领导的职业倦怠水平相似。主任级护士长表现出更高的同情满意度和更低的工作生活平衡度。出现了四个主题，代表了加剧和缓解同情疲劳的职业生活领域。
结论
各级护士长都必须应对职业倦怠风险，并且可以通过个人和组织的复原力策略来做到这一点。
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