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社交媒体(脸书和推特)上的风险沟通如何影响行为意向:以韩国细颗粒物污染为例。

How Risk Communication via Facebook and Twitter Shapes Behavioral Intentions: The Case of Fine Dust Pollution in South Korea.

机构信息

Department of Mass Communication & Institute of Social Sciences, Incheon National University, Incheon, South Korea.

出版信息

J Health Commun. 2019;24(7-8):663-673. doi: 10.1080/10810730.2019.1655607. Epub 2019 Aug 21.

Abstract

Despite the importance of social network sites (SNSs) in addressing emerging public health risks, there is still a relative lack of studies examining the effects of risk communication via SNSs on risk perceptions and preventive behaviors. Based on message expression‒ and reception‒effects paradigms, this study aims to explore how expressing and receiving risk information shape preventive behavioral intentions via risk perceptions. Given the differential nature and functionality of SNSs, the present investigation also examines whether expressing and receiving risk information via two different types of SNSs-Facebook and Twitter-have different effects on risk perceptions and behavioral intentions. Analyzing survey data from 1,152 South Korean adults in the context of fine dust hazards, this study found that expressing and receiving risk information not only affected risk perceptions but also directly or indirectly influenced preventive behavioral intentions. In addition, the effects of expressing and receiving risk information were differentiated between SNS platforms, specifically Facebook and Twitter.

摘要

尽管社交网络网站 (SNS) 在应对新出现的公共卫生风险方面非常重要,但仍相对缺乏研究来检验通过 SNS 进行风险沟通对风险认知和预防行为的影响。基于信息表达和接收效应范式,本研究旨在探讨通过风险认知来表达和接收风险信息如何塑造预防行为意向。鉴于 SNS 的不同性质和功能,本研究还考察了通过两种不同类型的 SNS(Facebook 和 Twitter)表达和接收风险信息是否对风险认知和行为意向产生不同的影响。本研究分析了 1152 名韩国成年人在细颗粒物危害背景下的调查数据,结果发现表达和接收风险信息不仅影响风险认知,而且直接或间接地影响预防行为意向。此外,表达和接收风险信息的效果在 SNS 平台之间存在差异,特别是 Facebook 和 Twitter。

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