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迈向数字化精益医院:数字患者看板的概念及其与医院信息系统的集成。

Towards a Digital Lean Hospital: Concept for a Digital Patient Board and Its Integration with a Hospital Information System.

作者信息

Hamidi Massah, Mahendran Piratheepan, Denecke Kerstin

机构信息

Institute for Medical Informatics, Bern University of Applied Sciences, Biel, Switzerland.

Spitalzentrum Biel, Biel, Switzerland.

出版信息

Stud Health Technol Inform. 2019 Aug 21;264:606-610. doi: 10.3233/SHTI190294.

Abstract

Lean management applied to healthcare aims at creating maximum value for patients by reducing waste and waits. It puts the patient's needs center stage, emphasizes employee involvement and continuous improvement. To realize this, visual tools such as the huddle board or the patient board are implemented in hospital wards. The boards are currently realized by whiteboards or flipcharts, which leads to duplicated data entries and loss of information. The objective of this work is to introduce a concept for digitalizing the patient board and integrate with a hospital information system (HIS) for improved data availability. Data on appointments, personnel planning and master patient data can be directly accessed from the HIS database. A digital patient board has several benefits: data can be collected from information systems, making it obsolete to record information several times. Even more functionalities, in particular, those supporting the communication between a patient and a healthcare team can be included by means of a digital board which improves patient involvement.

摘要

应用于医疗保健领域的精益管理旨在通过减少浪费和等待时间为患者创造最大价值。它将患者需求置于核心位置,强调员工参与和持续改进。为实现这一目标,诸如碰头板或患者信息板等可视化工具被应用于医院病房。目前这些信息板通过白板或活页图表来实现,这导致数据重复录入和信息丢失。这项工作的目标是引入一个将患者信息板数字化并与医院信息系统(HIS)集成的概念,以提高数据可用性。预约信息、人员安排和患者主数据可以直接从医院信息系统数据库中获取。数字患者信息板有诸多益处:数据可从信息系统收集,无需多次记录信息。借助数字信息板还可纳入更多功能,尤其是那些支持患者与医疗团队沟通的功能,从而提高患者参与度。

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