Cunningham Lynne
Lynne Cunningham, FACHE, is a coach, speaker, and author in Huron's Studer Group, based in Granite Bay, California.
Front Health Serv Manage. 2019 Fall;36(1):3-13. doi: 10.1097/HAP.0000000000000066.
Effective leadership starts with communication. The ability to communicate can help healthcare leaders gain the trust and confidence of their entire team, leading to better employee engagement and patient outcomes. As the scope of roles, adoption of technology, and needs of the workforce evolve, it is important for leaders to have a tool kit to help them communicate strategically consistent messages to key stakeholders. This article presents an array of evidence-based tools to strengthen leadership skills and drive better, sustainable results for healthcare organizations.
有效的领导力始于沟通。沟通能力有助于医疗保健领导者赢得整个团队的信任和信心,从而提高员工敬业度并改善患者治疗效果。随着角色范围、技术应用和员工需求的不断演变,领导者拥有一套工具来帮助他们向关键利益相关者传达战略上一致的信息非常重要。本文介绍了一系列基于证据的工具,以增强领导技能并为医疗保健组织带来更好、更可持续的成果。