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提升医疗机构沟通能力的工具包。

A Tool Kit for Improving Communication in Your Healthcare Organization.

作者信息

Cunningham Lynne

机构信息

Lynne Cunningham, FACHE, is a coach, speaker, and author in Huron's Studer Group, based in Granite Bay, California.

出版信息

Front Health Serv Manage. 2019 Fall;36(1):3-13. doi: 10.1097/HAP.0000000000000066.

DOI:10.1097/HAP.0000000000000066
PMID:31449066
Abstract

Effective leadership starts with communication. The ability to communicate can help healthcare leaders gain the trust and confidence of their entire team, leading to better employee engagement and patient outcomes. As the scope of roles, adoption of technology, and needs of the workforce evolve, it is important for leaders to have a tool kit to help them communicate strategically consistent messages to key stakeholders. This article presents an array of evidence-based tools to strengthen leadership skills and drive better, sustainable results for healthcare organizations.

摘要

有效的领导力始于沟通。沟通能力有助于医疗保健领导者赢得整个团队的信任和信心,从而提高员工敬业度并改善患者治疗效果。随着角色范围、技术应用和员工需求的不断演变,领导者拥有一套工具来帮助他们向关键利益相关者传达战略上一致的信息非常重要。本文介绍了一系列基于证据的工具,以增强领导技能并为医疗保健组织带来更好、更可持续的成果。

相似文献

1
A Tool Kit for Improving Communication in Your Healthcare Organization.提升医疗机构沟通能力的工具包。
Front Health Serv Manage. 2019 Fall;36(1):3-13. doi: 10.1097/HAP.0000000000000066.
2
A Better Workplace Starts with a Strong Message of Positive Change.一个更好的工作场所始于积极变革的强烈信息。
Front Health Serv Manage. 2019 Fall;36(1):25-29. doi: 10.1097/HAP.0000000000000068.
3
Purpose in Place: Communicating the Corporate Soul.目标明确:传达企业灵魂。
Front Health Serv Manage. 2019 Fall;36(1):30-35. doi: 10.1097/HAP.0000000000000067.
4
Listening, Acting, and Learning Together to Build a Better Model of Care.共同倾听、行动与学习,构建更好的护理模式。
Front Health Serv Manage. 2019 Fall;36(1):14-24. doi: 10.1097/HAP.0000000000000063.
5
Communication Connects Team Members to Each Other and Their Organization.沟通将团队成员彼此联系起来,并与他们的组织相连。
Front Health Serv Manage. 2019 Fall;36(1):36-39. doi: 10.1097/HAP.0000000000000064.
6
Enhancing physician engagement: an international perspective.增强医生的参与度:国际视角。
Int J Health Serv. 2014;44(3):567-92. doi: 10.2190/HS.44.3.h.
7
Healthcare @ The Speed of Thought: A digital world needs successful transformative leaders.以思考速度提供医疗服务:数字世界需要成功的变革型领导者。
Healthc Manage Forum. 2017 Sep;30(5):246-251. doi: 10.1177/0840470416686975.
8
Defining a New Leadership Model to Stay Relevant in Healthcare.定义一种新的领导模式以在医疗保健领域保持相关性。
Front Health Serv Manage. 2020 Spring;36(3):12-20. doi: 10.1097/HAP.0000000000000077.
9
Effectively leading for quality.有效引领质量提升。
Healthc Manage Forum. 2017 Sep;30(5):233-236. doi: 10.1177/0840470417706705.
10
Healthcare Leaders Face New Dynamics with Bold and Inspiring Approaches.医疗保健领导者以大胆且鼓舞人心的方式面对新动态。
Front Health Serv Manage. 2020 Spring;36(3):1-2. doi: 10.1097/HAP.0000000000000081.

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Requirements for implementing a 'just culture' within healthcare organisations: an integrative review.在医疗保健组织中实施“公正文化”的要求:综合审查。
BMJ Open Qual. 2023 May;12(2). doi: 10.1136/bmjoq-2022-002237.