Al-Kindi Nuha, Al-Waili Sara, Jaju Sanjay, Al Mahrezi Abdulaziz M
Directorate General of Health Services, Ministry of Health, Al-Dhakhiliya Region, Al-Hamra, Oman.
Al-Dhahira Region, Ibri, Oman.
Sultan Qaboos Univ Med J. 2019 May;19(2):e148-e152. doi: 10.18295/squmj.2019.19.02.011. Epub 2019 Sep 8.
As a large proportion of patients are seen in primary healthcare (PHC) centres, it is important to explore patients' perceptions of communication and clinical skills of PHC physicians. In Oman, PHC is provided by both trained family physicians (FPs) and general practitioners (GPs).
This cross-sectional study was conducted at 12 PHC centres in Muscat Governorate, Oman between November 2014 and August 2015. Adult Omani patients' perceptions of Omani and other Arabic-speaking doctors were examined using an Arabic translation of a validated self-administered questionnaire.
A total of 626 patients completed the questionnaire (response rate: 100%). The patients' responses were significantly more positive towards FPs compared to GPs on whether the doctor provided reassurance ( = 0.03), took a complete medical history ( = 0.03) and gave the patient the opportunity of a follow-up with the same doctor ( = 0.01).
Certain skills in communication and clinical aspects of FPs were favourably viewed by patients compared to GPs.
由于很大一部分患者在初级医疗保健（PHC）中心就诊，因此探索患者对初级医疗保健医生沟通能力和临床技能的看法很重要。在阿曼，初级医疗保健由经过培训的家庭医生（FPs）和全科医生（GPs）提供。
这项横断面研究于2014年11月至2015年8月在阿曼马斯喀特省的12个初级医疗保健中心进行。使用经过验证的自填式问卷的阿拉伯语翻译版本，调查了阿曼成年患者对阿曼医生和其他说阿拉伯语医生的看法。
共有626名患者完成了问卷（回复率：100%）。在医生是否给予安慰（P = 0.03）、是否完整记录病史（P = 0.03）以及是否给予患者与同一位医生随访的机会（P = 0.01）方面，与全科医生相比，患者对家庭医生的回答明显更积极。
与全科医生相比，患者对家庭医生在沟通和临床方面的某些技能评价更高。
