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组织中的员工合作行为:关于培训与帮助意愿之间关系的一个情景实验

Employee cooperative behavior in organizations: a vignette experiment on the relationship between training and helping intentions.

作者信息

van Gerwen Nikki, Buskens Vincent, van der Lippe Tanja

机构信息

Department of Sociology/ICS Utrecht University Utrecht The Netherlands.

出版信息

Int J Train Dev. 2018 Sep;22(3):192-209. doi: 10.1111/ijtd.12128. Epub 2018 Jul 27.

DOI:10.1111/ijtd.12128
PMID:31543696
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC6743710/
Abstract

The mutual-investment model predicts a positive relation between investments in training and employees' willingness to behave cooperatively. In this paper, we argue that the extent to which employees increase their cooperative behavior after receiving training depends on the type of training provided, the skillfulness of the employee and the cohesiveness of the team. Focusing on intentions to help coworkers as an indicator for cooperative behavior, we conducted a vignette experiment among 2388 employees working in 127 organizations from four European countries. Multilevel analyses show that training increases employees' intentions to help coworkers. Training promotes helping intentions the most when organizations provide general instead of firm-specific training and when given to employees with limited skills. Whereas employees in cohesive teams indicate higher intentions to help coworkers than employees in non-cohesive teams, training promotes helping intentions equally in both types of teams.

摘要

相互投资模型预测培训投入与员工合作行为意愿之间存在正相关关系。在本文中,我们认为员工在接受培训后增加合作行为的程度取决于所提供培训的类型、员工的技能水平以及团队的凝聚力。我们以帮助同事的意愿作为合作行为的指标,对来自四个欧洲国家127个组织的2388名员工进行了一项情景实验。多层次分析表明,培训增加了员工帮助同事的意愿。当组织提供通用培训而非公司特定培训时,以及当培训针对技能有限的员工时,培训对帮助意愿的促进作用最大。虽然凝聚力强的团队中的员工比凝聚力弱的团队中的员工表现出更高的帮助同事的意愿,但培训在这两种类型的团队中对帮助意愿的促进作用是相同的。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/90f5/6743710/6c434e97b0b0/IJTD-22-192-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/90f5/6743710/6c434e97b0b0/IJTD-22-192-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/90f5/6743710/6c434e97b0b0/IJTD-22-192-g001.jpg

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Proc Natl Acad Sci U S A. 2015 Feb 24;112(8):2395-400. doi: 10.1073/pnas.1416587112. Epub 2015 Feb 2.
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Common method biases in behavioral research: a critical review of the literature and recommended remedies.行为研究中的共同方法偏差:文献综述与建议补救措施
J Appl Psychol. 2003 Oct;88(5):879-903. doi: 10.1037/0021-9010.88.5.879.