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高校教师工作满意度:一所医科大学的横断面研究

Academic Staff Satisfaction with their Work: A Cross-Sectional Study in a Medical University.

作者信息

Dimova Rositsa, Stoyanova Rumyana, Harizanova Stanislava, Tarnovska Miglena, Keskinova Donka

机构信息

Department of Healthcare Management, Section of Medical Ethics and Low, Faculty of Public Health, Medical University of Plovdiv, Plovdiv, Bulgaria.

Department of Health Management and Health Economics, Faculty of Public Health, Medical University of Plovdiv, Bulgaria.

出版信息

Open Access Maced J Med Sci. 2019 Jul 25;7(14):2384-2390. doi: 10.3889/oamjms.2019.657. eCollection 2019 Jul 30.

Abstract

BACKGROUND

Employees' work satisfaction, combined with democratic management, are important predictors of future productivity in any organisation.

AIM

The aim of this study is to investigate job satisfaction in academic staff as well as the associated working environment factors, using an original self-administered questionnaire.

METHODS

A cross-sectional survey was conducted using an original standardised questionnaire. It involved 370 academic staff members at one of the five medical universities in Bulgaria. The questionnaire consists of 17 items (including occupational hazards, management style, conflict solving and demographic characteristics) rated on a 5-point Likert scale.

RESULTS

The results revealed that the majority of academic staff (71.7%) works in a risky environment. Employees indicate that "mental strain", "work with chemical agents and dust" and "work with biological hazards" are the most common risk factors. Democratic leadership and cooperation are most commonly applied management styles.

CONCLUSION

The instrument for the measurement of job satisfaction revealed high values of psychometric characteristics for reliability and validity. The study found a high level of satisfaction of academics with their working conditions. It is necessary to conduct similar studies periodically to detect more precisely the decrease in academic staff work satisfaction and take timely and adequate measures to improve it.

摘要

背景

员工的工作满意度,连同民主管理,是任何组织未来生产力的重要预测指标。

目的

本研究旨在使用一份原创的自填式问卷,调查学术人员的工作满意度以及相关的工作环境因素。

方法

采用一份原创的标准化问卷进行横断面调查。调查对象为保加利亚五所医科大学之一的370名学术人员。问卷由17个项目组成(包括职业危害、管理风格、冲突解决和人口统计学特征),采用5点李克特量表评分。

结果

结果显示,大多数学术人员(71.7%)在有风险的环境中工作。员工指出,“精神压力”、“接触化学制剂和粉尘的工作”以及“接触生物危害的工作”是最常见的风险因素。民主领导和合作是最常用的管理风格。

结论

工作满意度测量工具显示出较高的信度和效度心理测量特征值。研究发现学术人员对其工作条件的满意度较高。有必要定期开展类似研究,以更精确地检测学术人员工作满意度的下降情况,并及时采取适当措施加以改善。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3830/6765094/43a90f07e11d/OAMJMS-7-2384-g001.jpg

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