Faculty of Human and Social Sciences, University of Enna "Kore", 94100 Enna, Italy.
Faculty of Psychology, e-Campus University, 22060 Novedrate (CO), Italy.
Int J Environ Res Public Health. 2020 Jan 17;17(2):610. doi: 10.3390/ijerph17020610.
Straining is an attenuated form of mobbing, in which the continuity of vexatious actions is not driven by a discriminatory intent. With the objective of testing the possible moderating role of personality in the relationship between perceptions about straining at work and individual consequences, a correlational design research involved 374 healthcare workers (HCWs) from two Italian hospitals. The following questionnaires were administered: (1) Short Negative Acts Questionnaire (S-NAQ), to assess discriminative actions at work); (2) the Italian version of the Big Five Inventory (BFI-10 scale), to assess personality factors; (3) Occupational Stress Indicator (OSI), to measure psychological and physical health. Regression analysis and Structural Equation Models (SEM) were computed in order to test the relationships between variables. Perceived straining showed significant correlations with both psychological and physical health. Conscientiousness was inversely proportional to work-related bullying (WB), as agreeableness was to personal bullying (PB). Emotional stability was negatively correlated with all the three component scales of S-NAQ: WB, PB, and social bullying. The results seem to confirm that straining perceptions especially elicit, through emotional stability, psychological consequences. As regards the role of emotional stability in risk perceptions, it seems management has to pay thorough attention to personal factors in organizational perceptions and to straining actions.
紧张是一种减弱的骚扰形式，其中烦扰行为的连续性不是由歧视意图驱动的。为了测试个性在工作中对紧张感与个人后果之间关系的可能调节作用，一项涉及两家意大利医院的 374 名医护人员的相关性设计研究。以下问卷被用来评估：（1）短负面行为问卷（S-NAQ），以评估工作中的歧视行为；（2）大五人格问卷的意大利版本（BFI-10 量表），以评估人格因素；（3）职业压力指标（OSI），以衡量心理和身体健康。回归分析和结构方程模型（SEM）被用来测试变量之间的关系。感知到的紧张与心理和身体健康都有显著的相关性。尽责性与工作相关的欺凌（WB）呈反比，随和性与个人欺凌（PB）呈反比。情绪稳定性与 S-NAQ 的所有三个组成部分量表：WB、PB 和社会欺凌呈负相关。结果似乎证实，紧张感尤其会通过情绪稳定性引发心理后果。至于情绪稳定性在风险感知中的作用，管理层似乎需要在组织感知和紧张行为中彻底关注个人因素。
