The Center for Science, Technology, and Society, Missouri University of Science and Technology, 500 W 14th St, HSS 135, Rolla, MO, 65409, USA.
Sci Eng Ethics. 2020 Jun;26(3):1477-1498. doi: 10.1007/s11948-020-00181-w. Epub 2020 Jan 22.
Bainbridge's well known "Ironies of Automation" (in: Johannsen, Rijnsdorp (eds) Analysis, design and evaluation of man-machine systems. Elsevier, Amsterdam, pp 129-135, 1983. https://doi.org/10.1016/B978-0-08-029348-6.50026-9) laid out a set of fundamental criticisms surrounding the promises of automation that, even 30 years later, remain both relevant and, in many cases, intractable. Similarly, a set of ironies in technologies for sensor driven self-quantification (often referred to broadly as wearables) is laid out here, spanning from instrumental problems in human factors design (such as disagreement over physiological norms) to much broader social problems (such as loss of freedom). As with automation, these ironies stand in the way of many of the promised benefits of these wearable technologies. It is argued here that without addressing these ironies now, the promises of wearables may not come to fruition, and instead users may experience outcomes that are opposite to those which the designers seek to afford, or, at the very least, those which consumers believe they are being offered. This paper describes four key ironies of sensor driven self-quantification: (1) know more, know better versus no more, no better; (2) greater self-control versus greater social control; (3) well-being versus never being well enough; (4) more choice versus erosion of choice.
班布里奇著名的“自动化悖论”(收录于:约翰森,里因斯多普(编)。人类-机器系统的分析、设计和评估。爱思唯尔,阿姆斯特丹,第 129-135 页,1983. https://doi.org/10.1016/B978-0-08-029348-6.50026-9)提出了一系列围绕自动化承诺的基本批评,即使在 30 年后,这些批评仍然具有相关性,而且在许多情况下仍然难以解决。同样,这里也列出了传感器驱动自我量化技术(通常广泛称为可穿戴技术)的一系列悖论,从人类因素设计中的工具问题(例如对生理规范的分歧)到更广泛的社会问题(例如自由的丧失)。与自动化一样,这些悖论阻碍了这些可穿戴技术的许多预期好处的实现。本文认为,如果现在不解决这些悖论,可穿戴技术的承诺可能无法实现,相反,用户可能会体验到与设计者所追求的相反的结果,或者至少是消费者认为他们所提供的结果。本文描述了传感器驱动自我量化的四个关键悖论:(1)了解更多,了解更好与没有更多,没有更好;(2)更大的自我控制与更大的社会控制;(3)幸福与永远不够幸福;(4)更多的选择与选择的侵蚀。