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韦塞克斯急性衰弱审计:应用质量改进方法,采用协作式多专业方法设计并实施区域衰弱审计。

Wessex Acute Frailty Audit: applying quality improvement methodology to design and implement a regional frailty audit using a collaborative, multiprofessional approach.

作者信息

Lewis Lucy Anne, Corbett Teresa, Burrows Kerry, Spice Claire, Davies Cheryl, Wallis Kathy

机构信息

Consultant Practitioner Development Programme, Health Education England Wessex, Winchester, UK

Department of Health Sciences, University of Southampton, Southampton, Hampshire, UK.

出版信息

BMJ Open Qual. 2020 Feb;9(1). doi: 10.1136/bmjoq-2019-000870.

Abstract

INTRODUCTION

An acute hospital stay increases the risk of negative outcomes for those living with frailty. This paper describes the application of quality improvement methodology to design and implement a regional audit to gain an understanding of care provision.

METHODS

Small scale tests of change (Plan-Do-Study-Act cycles) were used to design the audit structure and questions. Data collectors met face to face with 2-3 multiprofessional clinicians on 58 wards in 10 hospitals across the region, using an electronic tool to gather data. Outcomes were analysed manually in Excel by extracting from the electronic audit tool.

RESULTS

58 wards across 10 hospitals participated in the audit, which identified three key themes: lack of awareness and frailty training outside medicine for older people specialties, and significant variability of both frailty identification and comprehensive geriatric assessment.

CONCLUSION

Combining quality improvement methodology with a collaborative, regional approach to design and implementation of a frailty audit creates a reliable tool ensuring all stakeholders are considering improvement from the outset. The results have facilitated an agreed regional approach on how best to use local resources to improve and standardise frailty care provision. By highlighting areas of good practice and significant gaps in frailty identification, personalised care planning and hospital wide provision of frailty training, this region of the UK will now be able to drive up standards of care.

摘要

引言

急性住院会增加体弱患者出现负面结果的风险。本文描述了如何应用质量改进方法来设计和实施一项区域审计,以了解护理服务情况。

方法

采用小规模变革测试(计划-执行-研究-行动循环)来设计审计结构和问题。数据收集人员与该地区10家医院58个病房的2至3名多专业临床医生进行面对面交流,使用电子工具收集数据。通过从电子审计工具中提取数据,在Excel中手动分析结果。

结果

10家医院的58个病房参与了此次审计,确定了三个关键主题:老年专科医学以外领域对体弱问题缺乏认识和培训,以及体弱识别和综合老年评估存在显著差异。

结论

将质量改进方法与协作性的区域方法相结合,用于设计和实施体弱审计,可创建一个可靠的工具,确保所有利益相关者从一开始就考虑改进。这些结果促成了一种商定的区域方法,即如何最好地利用当地资源来改善和规范体弱护理服务。通过突出良好实践领域以及体弱识别、个性化护理计划和医院范围内体弱培训方面的重大差距,英国的这个地区现在将能够提高护理标准。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6f06/7011879/0d2b99d49291/bmjoq-2019-000870f01.jpg

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