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团队质量改进方法在沙特阿拉伯卫生部医院四个临床专科全国临床审计项目中的效果。

Effects of a team Quality Improvement method in a national clinical audit programme of four clinical specialties in Ministry of Health hospitals in Saudi Arabia.

作者信息

Alghamdi Saleh, Dixon Nancy, Al-Senani Fahmi, Al Aseri Zohair, Al Saif Shukri, AlTahan Talal

机构信息

Clinical Excellence General Directorate, Ministry of Health, Riyadh 14726, Saudi Arabia.

Healthcare Quality Quest, Shelley Farm, Shelley Lane, Ower, Romsey, Hampshire SO51 6AS, United Kingdom.

出版信息

Int J Qual Health Care. 2024 Feb 5;36(1). doi: 10.1093/intqhc/mzad107.

Abstract

In 2018, the Ministry of Health (MoH) in Saudi Arabia developed a clinical excellence strategy. An objective was to reduce variation in clinical practices in MoH hospitals, particularly for conditions with high mortality in Saudi Arabia, by applying best practice clinical standards and using the clinical audit process to measure clinical practice. The strategy included working with multiprofessional teams in hospitals to implement improvements needed in clinical practice. To test the feasibility of carrying out national clinical audits in MoH hospitals, audits were carried out in 16 MoH hospitals on four clinical subjects-acute myocardial infarction, major trauma, sepsis, and stroke. Clinical expert groups, including Saudi clinicians and an international clinical expert, developed clinical care standards for the four conditions from analyses of international and Saudi clinical guidelines. The audits were designed with the expert groups. Multiprofessional teams were appointed to carry out the audits in designated MoH hospitals. Data collectors in each hospital were trained to collect data. Workshops were held with the teams on the clinical care standards and how data would be collected for the audits, and later, on the findings of data collection and how to use the improvement process to implement changes to improve compliance with the standards. After 4 months, data collection was repeated to determine if compliance with the clinical care standards had improved. Data collected from each hospital for both cycles of data collection were independently reliably tested. All designated hospitals participated in the audits, collecting and submitting data for two rounds of data collection and implementing improvement plans after the first round of data collection. All hospitals made substantial improvements in clinical practices. Of a total of 84 measures used to assess compliance with a total of 52 clinical care standards for the four clinical conditions, improvements were made by hospital teams in 58 (69.1%) measures. Improvements were statistically significant for 34 (40.5%) measures. The project demonstrated that well-designed and executed audits using evidence-based clinical care standards can result in substantial improvements in clinical practices in MoH hospitals in Saudi Arabia. Keys to success were the improvement methodology built into the audit process and the requirement for hospitals to appoint multiprofessional teams to carry out the audits. The approach adds to evidence on the effectiveness of clinical audits in achieving improvements in clinical quality and can be replicated in national audit programmes.

摘要

2018年,沙特阿拉伯卫生部制定了一项临床卓越战略。其目标是通过应用最佳实践临床标准并利用临床审计流程来衡量临床实践,减少卫生部医院临床实践中的差异,尤其是针对沙特阿拉伯死亡率较高的疾病。该战略包括与医院的多专业团队合作,实施临床实践所需的改进措施。为了测试在卫生部医院开展全国临床审计的可行性,在16家卫生部医院针对四个临床主题——急性心肌梗死、重大创伤、败血症和中风——进行了审计。临床专家组,包括沙特临床医生和一名国际临床专家,通过分析国际和沙特临床指南,为这四种疾病制定了临床护理标准。审计工作是与专家组共同设计的。指定了多专业团队在指定的卫生部医院进行审计。每家医院的数据收集人员都接受了数据收集培训。针对临床护理标准以及如何为审计收集数据,与团队举办了研讨会,之后又针对数据收集结果以及如何利用改进流程实施变革以提高对标准的依从性举办了研讨会。4个月后,重复进行数据收集,以确定对临床护理标准的依从性是否有所提高。从每家医院收集的两个数据收集周期的数据都进行了独立可靠的测试。所有指定医院都参与了审计,收集并提交两轮数据收集的数据,并在第一轮数据收集后实施改进计划。所有医院在临床实践方面都取得了显著改进。在用于评估对四种临床疾病共52项临床护理标准的依从性的84项指标中,医院团队在58项(69.1%)指标上取得了改进。34项(40.5%)指标的改进具有统计学意义。该项目表明,使用基于证据的临床护理标准进行精心设计和执行的审计可以使沙特阿拉伯卫生部医院的临床实践得到显著改善。成功的关键在于审计流程中内置的改进方法以及要求医院指定多专业团队进行审计。该方法为临床审计在提高临床质量方面的有效性增添了证据,并且可以在国家审计项目中复制。

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