Song Yu, Peng Peng, Yu Guangtao
Business School, Central University of Finance and Economics, Beijing, China.
Front Psychol. 2020 Jan 23;10:2966. doi: 10.3389/fpsyg.2019.02966. eCollection 2019.
Voicing upward refers to employee efforts to improve organizational functioning by making suggestions or expressing opinions and concerns. While extant studies have investigated how supervisors' behaviors or attitudes influence employee voice behaviors, researchers have paid little attention to the effects of employee perceptions on voice. Based on the theory of planned behavior (TPB), we developed and tested the effects of feeling trusted by supervisors on two dimensions of voice (promotive and prohibitive), focusing on the mediation role of psychological safety and the interaction effect of psychological safety and regulatory focus on voice. Using a sample of 244 participants and three waves of longitudinal data, we investigated whether feeling trusted would lead to both promotive and prohibitive voice through psychological safety. We also extensively examined the moderation effect of regulatory focus on psychological safety and the contingency dimension of voice. We found that promotion focus strengthens the positive relationship between psychological safety and voice (both promotive and prohibitive voice), whereas prevention focus strengthens the positive relationship between psychological safety and prohibitive voice. This paper concludes with a discussion of the theoretical and practical implications of these findings.
向上建言是指员工通过提出建议或表达意见及关切来努力改善组织功能。虽然现有研究探讨了上级的行为或态度如何影响员工的建言行为，但研究人员很少关注员工认知对建言的影响。基于计划行为理论（TPB），我们研究并测试了被上级信任的感受对建言的两个维度（促进性和禁止性）的影响，重点关注心理安全感的中介作用以及心理安全感与调节焦点对建言的交互作用。我们以244名参与者为样本，采用三波纵向数据，研究了被信任的感受是否会通过心理安全感导致促进性和禁止性建言。我们还广泛考察了调节焦点对心理安全感的调节作用以及建言的权变维度。我们发现，促进焦点加强了心理安全感与建言（促进性和禁止性建言）之间的正向关系，而预防焦点加强了心理安全感与禁止性建言之间的正向关系。本文最后讨论了这些发现的理论和实践意义。
