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MarkeTrak 10(MT10)调查结果显示对助听器的满意度很高且受益良多。

MarkeTrak 10 (MT10) Survey Results Demonstrate High Satisfaction with and Benefits from Hearing Aids.

作者信息

Picou Erin M

机构信息

Department of Hearing and Speech Sciences, Vanderbilt University School of Medicine, Nashville, Tennessee.

出版信息

Semin Hear. 2020 Feb;41(1):21-36. doi: 10.1055/s-0040-1701243. Epub 2020 Feb 10.

Abstract

The purpose of this article is threefold. First, it is to evaluate current rates of hearing aid satisfaction, in addition to the examination of factors that influence satisfaction rates. A second purpose is to evaluate the effects of hearing aid use on mental health and quality of life, from the consumer perspective. The third purpose of this article is to review the current status of the market in terms of usage and ownership. The usage statistics from MarkeTrak 10 answer questions such as what is the most common type of hearing aid style. And what types of hearing aid features are popular? The results of the usage statistics provide not only insight into the satisfaction and quality-of-life metrics but also information about marketplace trends. By fulfilling these purposes, strengths and weaknesses of the current hearing aid marketplace can be determined, guiding future technological and clinical practice developments. Survey results demonstrate the continued dominance of mini-BTE (behind the ear) hearing aids and high popularity of features, including wireless capabilities. Overall satisfaction rates are encouragingly high, driven by satisfaction with BTE instruments, especially those acquired in the past 5 years. Noted areas for improvement continue to be related to listening in noise and patient understanding of their hearing aids. Given the high levels of noted satisfaction, it is not surprising that the sample revealed significant hearing aid benefits, notably in a lower risk for depression, higher satisfaction listening in almost all environments, and improved quality of life on a regular basis. Together, these data provide insights into the factors that drive satisfaction, encourage industrial and scientific advancements in the identified areas of weakness, and paint a bright picture of the hearing aid market from the consumer perspective.

摘要

本文的目的有三个方面。首先,除了考察影响满意度的因素外,还要评估当前助听器的满意度。第二个目的是从消费者的角度评估使用助听器对心理健康和生活质量的影响。本文的第三个目的是回顾助听器在使用和拥有方面的市场现状。MarkeTrak 10的使用统计数据回答了诸如最常见的助听器款式是什么,以及哪些类型的助听器功能受欢迎等问题。使用统计结果不仅能洞察满意度和生活质量指标,还能提供有关市场趋势的信息。通过实现这些目的,可以确定当前助听器市场的优势和劣势,为未来的技术和临床实践发展提供指导。调查结果表明,迷你耳背式(BTE)助听器持续占据主导地位,包括无线功能在内的功能很受欢迎。总体满意度令人鼓舞地高,这得益于对耳背式助听器的满意度,尤其是过去5年购买的那些。值得注意的改进领域仍然与噪声环境下的聆听以及患者对其助听器的理解有关。鉴于较高的满意度记录,样本显示出显著的助听器益处也就不足为奇了,特别是在患抑郁症风险较低、在几乎所有环境中聆听满意度较高以及生活质量定期得到改善方面。总之,这些数据提供了对驱动满意度的因素的洞察,鼓励在已确定的薄弱领域进行产业和科学进步,并从消费者角度描绘了一幅助听器市场的光明图景。

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