CEISUC, Centre of Research in Health of the University of Coimbra, Av. Dias da Silva, 65, Coimbra, Portugal.
ISEG, Lisbon School of Economics and Management, University of Lisbon, Rua do Quelhas, 6, Lisboa, Portugal.
Int J Health Econ Manag. 2020 Sep;20(3):229-249. doi: 10.1007/s10754-020-09279-x. Epub 2020 Feb 14.
People's satisfaction with the health system, including the coverage provided, has been a concern for some years now but research into the main explanatory factors is in progress. This work focuses on European countries plus Israel, using the SHARE database to find what determines people's satisfaction with the basic coverage provided by the health system of each country. On top of the usual individual socioeconomic characteristics, other explanatory factors were also considered. These include, at individual level, trust in others, political positioning, and risk aversion; at country level, they include access to specialist care and the type of health system financing. Estimation of an ordered logistic model found that the main predictors for satisfaction with a health system's basic coverage include trust in others, unmet health needs, self-assessed health, free access to specialists, health system financed through social insurance, and out-of-pocket payments. These results provide the basis for possible policies designed to improve people's satisfaction.
多年来,人们对医疗体系的满意度(包括所提供的保障范围)一直是人们关注的焦点,但对主要解释因素的研究正在进行中。这项工作重点关注欧洲国家和以色列,使用 SHARE 数据库来确定哪些因素决定了人们对各国医疗体系提供的基本保障范围的满意度。除了通常的个体社会经济特征外,还考虑了其他解释因素。这些因素包括在个人层面上的对他人的信任、政治立场和风险规避;在国家层面上,包括获得专科医疗服务的机会和医疗体系的融资类型。对有序逻辑回归模型的估计发现,对医疗体系基本保障范围的满意度的主要预测因素包括对他人的信任、未满足的健康需求、自我评估的健康状况、免费获得专科医生服务、通过社会保险融资的医疗体系,以及自付费用。这些结果为可能旨在提高人们满意度的政策提供了依据。