Department of Operations and Systems, Universidad Autonoma de Occidente, Colombia.
Department of Production and Systems Engineering, Federal University of Santa Catarina, Brazil.
Waste Manag Res. 2020 May;38(1_suppl):65-76. doi: 10.1177/0734242X19897131. Epub 2020 Feb 23.
Small- and medium-sized enterprises primarily focus on their operations and rarely pay attention to issues related to sustainable solid waste management that originate from their production processes. A suitable strategy to support sustainable solid waste management is reverse logistics. Through the use of maturity models, it is possible to determine the grade to which small- and medium-sized enterprises are prepared to perform this strategy. This study proposes an adapted maturity model to measure maturity levels of reverse logistics aspects at small- and medium-sized enterprises in regions from Colombia in order to contribute to sustainable solid waste management. The maturity model was applied to seven small- and medium-sized enterprises in the plastics sector in the central and southern regions of Colombia by adapting a maturity model that was previously correlated to suggested drivers and barriers in this sector. Results show that maturity levels range from naïve to immature owing to the incipient development of reverse logistics in Colombia. Therefore, it is necessary to establish a holistic vision of the organisation to improve the reverse logistics decision-making process to achieve sustainable solid waste management.
中小企业主要专注于运营，很少关注其生产过程中产生的可持续固体废物管理问题。支持可持续固体废物管理的合适策略是逆向物流。通过使用成熟度模型，可以确定中小企业准备执行该策略的程度。本研究提出了一个适应性成熟度模型，以衡量哥伦比亚中部和南部地区中小企业逆向物流方面的成熟度水平，为可持续固体废物管理做出贡献。该成熟度模型适用于哥伦比亚塑料行业的七家中小企业，方法是对之前与该行业建议的驱动因素和障碍相关联的成熟度模型进行适应性调整。结果表明，由于逆向物流在哥伦比亚的初步发展，成熟度水平从幼稚到不成熟不等。因此，有必要从组织的整体角度出发，改进逆向物流决策过程，以实现可持续固体废物管理。
