Department of Hospice and Palliative Care, Gundersen Health System, La Crosse, Wisconsin, USA.
Department of Surgery, Stanford University, Stanford, California, USA.
J Pain Symptom Manage. 2020 Jul;60(1):164-169.e3. doi: 10.1016/j.jpainsymman.2020.02.008. Epub 2020 Feb 29.
Empathy is increasingly described as a learnable skill and is included in professionalism requirements for health care providers, yet there are few effective tools for developing and practicing empathy skills.
An educational innovation intended to isolate and develop skills to respond to patients' emotions. The game-based tool was developed on the job during the authors' Hospice and Palliative Medicine fellowship year and was played with learners in various disciplines.
Feedback from learners was overwhelmingly positive, although a key factor in optimization of learning was the presence of a communication expert as facilitator. Learner responses were measured using a novel assessment tool, and findings suggest statistically significant expansion of language and intent to express empathy. Learners demonstrated immediate growth in naming emotions, reflecting understanding and respect of emotional expression, and supporting and exploring emotional content.
This innovative game-based learning tool is of low cost and feasible to deploy. It could be easily incorporated into medical education curricula aimed at developing communication skills, especially the skill of responding to emotion with empathy. Future research is needed to assess the effects the innovation has on behavior as well as its impact on patient-centered outcomes.
同理心越来越多地被描述为一种可学习的技能，并被纳入医疗保健提供者的专业要求中，但目前很少有有效的工具来发展和实践同理心技能。
这是一种旨在分离和发展回应患者情绪的技能的教育创新。该游戏工具是在作者的姑息治疗住院医师年期间在职开发的，并与不同学科的学习者一起玩。
学习者的反馈非常积极，尽管在优化学习方面的一个关键因素是有一名沟通专家作为促进者。学习者的反应是使用一种新的评估工具来衡量的，研究结果表明，语言表达和表达同理心的意愿有明显的扩展。学习者在命名情绪方面表现出了即时的增长，反映了对情绪表达的理解和尊重，以及对情绪内容的支持和探索。
这种创新的基于游戏的学习工具成本低，易于部署。它可以很容易地纳入旨在发展沟通技巧的医学教育课程中，特别是用同理心回应情绪的技巧。需要进一步研究该创新对行为的影响及其对以患者为中心的结果的影响。
