Lee Soon Neum, Kim Jung A
Department of Nursing, Andong Science College, Andong, Korea.
School of Nursing, Hanyang University, Seoul, Korea.
J Korean Acad Nurs. 2020 Feb;50(1):1-13. doi: 10.4040/jkan.2020.50.1.1.
The purpose of this study was to construct and test a structural equation model on nursing work outcomes based on Youssef and Luthans' positive psychological capital and integrated conceptual framework of work performance.
This study used a structured questionnaire administered to 340 nurses. Data were analyzed using structural equation modeling.
Positive psychological capital showed indirect and direct effects on job satisfaction, retention intention, organizational citizenship behavior, and nursing performance. While, the nursing work environment had direct and indirect effects on job satisfaction and nursing performance, it only had indirect effects on intention to work and organizational citizenship behavior. Additionally, a mediating effect on retention intention and organizational citizenship behavior was found between job satisfaction and nursing performance variables.
The nursing organization needs to build a supportive work environment and reinforce positive psychological capital to improve nursing performance. Additionally, it needs to actively manage the necessary parameters involved in the stages of job satisfaction, retention intention, nursing performance, and organizational citizenship behavior of nurses. The findings propose the continuous management of nursing personnel based on nurses' attitude outcome, behavioral intention, behavioral outcome, and stage of role performance.
本研究旨在基于优素福和卢桑斯的积极心理资本以及工作绩效综合概念框架构建并测试一个关于护理工作成果的结构方程模型。
本研究采用结构化问卷对340名护士进行调查。数据采用结构方程建模进行分析。
积极心理资本对工作满意度、留任意向、组织公民行为和护理绩效有间接和直接影响。而护理工作环境对工作满意度和护理绩效有直接和间接影响，对工作意向和组织公民行为仅有间接影响。此外，在工作满意度和护理绩效变量之间发现了对留任意向和组织公民行为的中介作用。
护理组织需要营造支持性的工作环境，强化积极心理资本以提高护理绩效。此外，还需要积极管理护士工作满意度、留任意向、护理绩效和组织公民行为阶段所涉及的必要参数。研究结果建议基于护士的态度结果、行为意向、行为结果和角色表现阶段对护理人员进行持续管理。
