School of Nursing, Chengdu University of Traditional Chinese Medicine, Chengdu, China.
Department of Periodical Press and National Clinical Research Center for Geriatrics, Nursing Key Laboratory of Sichuan Province, West China Hospital, Sichuan University, Chengdu, China.
J Nurs Manag. 2022 Jul;30(5):1263-1272. doi: 10.1111/jonm.13609. Epub 2022 May 17.
To examine relationships between psychological capital, work engagement and organisational citizenship behaviour among nurses.
Psychological capital, work engagement and organisational citizenship behaviour are all positive variables associated with work. Clarifying the relationship between the variables can help nursing managers implement tailored and effective intervention strategies to improve individual and organisational performance and quality of care.
A quantitative cross-sectional study was designed.
The study was carried out from June 2021 to September 2021 in Sichuan Province, China. A total of 606 nurses working at six tertiary hospitals were selected with convenience sampling. Participants were investigated using demographic, work-related information questionnaire, Psychological Capital Questionnaire, Utrecht Work Engagement Scale and Organizational Citizenship Behavior Questionnaire.
The scores of psychological capital, work engagement and organisational citizenship behaviour were 102.56 ± 15.47, 67.96 ± 21.71 and 101.57 ± 11.57, respectively. The multiple linear regression model explained 7.3% of the total variance in organisational citizenship behaviour related to demographic and work-related factors. There was a significant positive correlation between psychological capital, work engagement and nurses' organisational citizenship behaviour. Additionally, structural equation modeling showed that work engagement mediated the relationship between psychological capital and organisational citizenship behaviour with the partial mediating effect of 0.093. The final model explained 28% of organisational citizenship behaviour.
Our results suggest that both psychological capital and work engagement are facilitators for organisational citizenship behaviour in nurses. Managers can increase nurses' organisational citizenship behaviour through developing psychological capital and improving the work engagement.
This study indicates that both psychological capital and work engagement are protective factors of organisational citizenship behaviour, which provide proof for optimizing human resources management from a positive psychology perspective. Our finding can help managers correctly understand the mechanism of the relationship among work engagement, psychological capital and organisational citizenship behaviour and adopt effective intervention strategies to promote nurses' organisational citizenship behaviour.
探讨护士心理资本、工作投入与组织公民行为之间的关系。
心理资本、工作投入和组织公民行为都是与工作相关的积极变量。明确这些变量之间的关系有助于护理管理者实施有针对性和有效的干预策略，以提高个人和组织绩效以及护理质量。
定量的横断面研究设计。
本研究于 2021 年 6 月至 9 月在中国四川省六所三级医院进行，采用便利抽样法选取 606 名护士作为研究对象。采用一般资料问卷、心理资本问卷、Utrecht 工作投入量表和组织公民行为问卷对护士进行调查。
心理资本、工作投入和组织公民行为得分分别为 102.56±15.47、67.96±21.71 和 101.57±11.57。多元线性回归模型解释了与人口统计学和工作相关因素相关的组织公民行为总方差的 7.3%。心理资本、工作投入与护士组织公民行为呈显著正相关。此外，结构方程模型显示，工作投入在心理资本与组织公民行为之间起部分中介作用，中介效应为 0.093。最终模型解释了 28%的组织公民行为。
本研究结果表明，心理资本和工作投入均促进护士的组织公民行为。管理者可以通过提高护士的心理资本和工作投入来增加护士的组织公民行为。
本研究表明，心理资本和工作投入都是护士组织公民行为的保护因素，为从积极心理学角度优化人力资源管理提供了依据。本研究结果有助于管理者正确理解工作投入、心理资本与组织公民行为之间的关系机制，采取有效的干预策略，促进护士的组织公民行为。
