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包装颜色和健康声明对产品态度和购买意愿的影响。

The Effect of Packaging Color and Health Claims on Product Attitude and Buying Intention.

机构信息

Doctoral Programme Information and Knowledge Society, Universitat Oberta de Catalunya, 08035 Barcelona, Spain.

Behavioral Science Institute, Radboud University, 6500 HE Nijmegen, The Netherlands.

出版信息

Int J Environ Res Public Health. 2020 Mar 18;17(6):1991. doi: 10.3390/ijerph17061991.

Abstract

Packaging design is an important factor when consumers look out for healthy food. The study tested for effects of packaging color and health claims of a fictional fruit yoghurt package on attitude towards the product and subsequently, consumer's buying intention, using a 2 × 2 between-subjects experimental design. We also tested whether interest in healthy food is a moderating factor. We found no evidence to support that visual cues (color) and textual cues (health-related advertising claims) are effective in influencing consumer attitude towards the product. Consumers did not show a more positive attitude towards products presented in low-arousal packaging colors (green/blue) compared to high arousal packaging colors (red/yellow). Also, the claim "palatability" did not result in a more positive attitude towards the product than the claim "healthy". A moderating role of interest in healthy food could not be confirmed. The results confirmed, however, a significant relation of attitude towards the product and buying intention. Thus, buying intention could be explained mostly by whether consumers had a positive or negative attitude towards the product, which confirms that people's attitudes are powerful predictors of buying decisions.

摘要

包装设计是消费者寻找健康食品时的一个重要因素。本研究采用 2×2 被试间实验设计,测试了包装颜色和虚构水果酸奶包装的健康声明对产品态度的影响,以及消费者的购买意愿,同时还测试了对健康食品的兴趣是否是一个调节因素。我们没有发现证据表明视觉线索(颜色)和文字线索(与健康相关的广告声明)能够有效影响消费者对产品的态度。与高唤醒度包装颜色(红色/黄色)相比,消费者对低唤醒度包装颜色(绿色/蓝色)的产品并没有表现出更积极的态度。此外,“美味”的声明并没有比“健康”的声明更能让消费者对产品产生积极的态度。对健康食品的兴趣的调节作用也无法得到证实。然而,研究结果证实了产品态度与购买意愿之间存在显著的关系。因此,购买意愿可以用消费者对产品的态度是否积极或消极来解释,这证实了人们的态度是购买决策的有力预测因素。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9ce2/7142868/e3a658ccbffa/ijerph-17-01991-g001.jpg

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