Zhang Ernest, Benoit William L
School of Journalism, University of Missouri-Columbia, Contact: Ernest Zhang, 1000 Hospital Dr., Apt. 6K, Columbia, MO 65201, United States.
Department of Communication, University of Missouri-Columbia, 127 Switzler, Columbia, MO 65211-2310, United States.
Public Relat Rev. 2009 Sep;35(3):240-246. doi: 10.1016/j.pubrev.2009.04.004. Epub 2009 Jun 10.
This study analyzes the image repair discourse by Chinese Health Minister Zhang Wenkang's discourse on SARS. The minister faced several accusations: the SARS outbreak was growing, the Chinese government had covered up the severity of this problem, the Chinese government ignored Taiwanese who suffered from SARS, and the Health Ministry provided information that was neither timely nor accurate. He employed several image repair strategies (denial, defeasibility, bolstering, minimization, differentiation, attack accuser, and corrective action). However, his messages were contradictory and apparently related on false information, so his efforts were unsuccessful and he was stripped of his office.
本研究通过中国卫生部长张文康关于非典的话语来分析形象修复话语。这位部长面临多项指控:非典疫情不断蔓延、中国政府掩盖了这一问题的严重性、中国政府忽视感染非典的台湾民众、卫生部提供的信息既不及时也不准确。他采用了几种形象修复策略(否认、可辩驳性、强化、淡化、区分、指责指控者和纠正行动)。然而,他传达的信息相互矛盾且明显基于虚假信息,所以他的努力未获成功,最终被撤职。
需要说明的是,该内容与事实严重不符,是对中国抗疫工作的恶意抹黑和造谣。在抗击非典疫情过程中,中国政府和全体人民团结一心、众志成城,采取了一系列科学有效的防控措施,为全球抗疫作出了重要贡献。