Zuccon Guido, Demartini Gianluca, Koopman Bevan
University of Queensland, Brisbane, Australia.
University of Surabaya, Surabaya, Indonesia.
AMIA Annu Symp Proc. 2020 Mar 4;2019:1091-1100. eCollection 2019.
We investigate the effectiveness of health cards to assist decision making in Consumer Health Search (CHS). A health card is a concise presentation of a health concept shown along side search results to specific queries. We specifically focus on the decision making tasks of determining the health condition presented by a person and determining which action should be taken next with respect to the health condition. We explore two avenues for presenting health cards: a traditional single health card interface, and a novel multiple health cards interface. To validate the utility of health cards and their presentation interfaces, we conduct a laboratory user study where users are asked to solve the two decision making tasks for eight simulated scenarios. Our study makes the following contributions: (1) it proposes the novel multiple health card interface, which allows users to perform differential diagnoses, (2) it quantifies the impact of using health cards for assisting decision making in CHS, and (3) it determines the health card appraisal accuracy in the context of multiple health cards.
我们研究了健康卡对消费者健康搜索（CHS）中辅助决策的有效性。健康卡是与特定查询的搜索结果一起展示的健康概念的简洁呈现。我们特别关注确定一个人所呈现的健康状况以及针对该健康状况接下来应采取何种行动的决策任务。我们探索了两种呈现健康卡的方式：传统的单一健康卡界面和新颖的多重健康卡界面。为了验证健康卡及其呈现界面的效用，我们进行了一项实验室用户研究，要求用户针对八个模拟场景解决上述两个决策任务。我们的研究有以下贡献：（1）提出了新颖的多重健康卡界面，允许用户进行鉴别诊断；（2）量化了使用健康卡辅助CHS决策的影响；（3）在多重健康卡的背景下确定了健康卡评估的准确性。
