Richie Megan, Josephson S Andrew
Department of Neurology, University of California, San Francisco.
Neurol Clin Pract. 2020 Apr;10(2):178-183. doi: 10.1212/CPJ.0000000000000694.
Collaboration within a complicated organization is inherently challenging and can be fraught with discord. Recent emphasis on interdisciplinary and collaborative teamwork in neurology has brought this issue to the forefront of daily practice. The health care system can be complex and opaque, and the stakes-human life-are high. Medical team conflict has been associated with decreased subjective effectiveness, less job satisfaction, and increase in errors. As specialists, neurologists are necessarily embedded within a network of providers and must be adept in the understanding and management of conflictual situations. For the practicing neurologist, it is important to understand team conflict dynamics. Here, management strategies are provided that illustrate how individual neurologists can serve as effective leaders who mitigate harmful effects and capitalize on benefits of team conflict on performance.
在一个复杂的组织中进行协作本身就具有挑战性,而且可能充满不和。最近对神经病学中跨学科和协作团队合作的强调,使这个问题成为日常实践的前沿。医疗保健系统可能复杂且不透明,而所涉及的 stakes——人的生命——至关重要。医疗团队冲突与主观效能降低、工作满意度降低以及错误增加有关。作为专家,神经科医生必然置身于一个提供者网络之中,并且必须善于理解和管理冲突情况。对于执业神经科医生来说,了解团队冲突动态很重要。在此,提供了一些管理策略,这些策略说明了个体神经科医生如何能够成为有效的领导者,减轻团队冲突的有害影响,并利用其对绩效的益处。